Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Declan Service

Edmonton,Alberta

Summary

Detail-oriented team member with extensive experience in customer service, accountability, and multitasking. Demonstrated success in maintaining high service standards in fast-paced environments. Known for charisma, reliability, and a positive impact on the brand and the business.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Scooper

Twice Cream
Edmonton, Alberta
09.2024 - 10.2025
  • Delivered exceptional customer service and made customers feel welcomed.
  • Provided detailed information about product ingredients and nutritional information.
  • Composed and engaging during high-volume work shifts, and fast-paced operations.
  • Accountable for cleaning and tasks during busy periods.

Student Page

Edmonton Public Library
Edmonton, Alberta
09.2022 - 05.2024
  • Assisted patrons in locating resources and navigating library services.
  • Maintained cleanliness and organization of public spaces within library.
  • Managed multiple tasks efficiently to ensure smooth library operations and timely assistance for patrons.

Volunteer Donor Outreach Support

Youth Empowerment and Support Services (YESS)
Edmonton, Alberta
03.2024 - 03.2024
  • Hired to be the face of youth in crisis for donor relations and engagement.
  • Practical experience in memorizing and delivering compelling video content.
  • Representing an organization that supports youth in crisis.

Education

Bachelors of Commerce - Undeclared

MacEwan University
Edmonton
04-2029

High School Diploma -

Ross Sheppard High School
Edmonton, AB
06-2024

Skills

  • Customer service
  • Time management
  • Effective communication
  • Team collaboration
  • Public speaking
  • Detail-oriented
  • Listening and comprehension
  • Reliability and punctuality

Certification

Alberta Food Safety Certificate

References

References available upon request.

Timeline

Scooper

Twice Cream
09.2024 - 10.2025

Volunteer Donor Outreach Support

Youth Empowerment and Support Services (YESS)
03.2024 - 03.2024

Student Page

Edmonton Public Library
09.2022 - 05.2024

Bachelors of Commerce - Undeclared

MacEwan University

High School Diploma -

Ross Sheppard High School
Declan Service