Declan O'Connor
Summary
Self-assured professional skilled in interpersonal communications and offering background in customer service and labour work. Skilled in problem-solving and working in a high pressure environment. Personable and interacts well with individuals. Brings excellent engagement skills with customers and motivation to meet customer's needs.
Overview
8
8
years of professional experience
Work History
Delivery Driver/Warehouse Worker
Friedt Finishing Inc
09.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with customers through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Landscaper
Longworth Lawncare
04.2016 - 09.2021
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients' aesthetic preferences and functional needs..
Installed Sales/Accounts Receivable
J&H Builders
03.2020 - 03.2021
- Maintaining communication between sales team and installers for a smoother project execution.
- Implemented more efficient scheduling practices for timely completion of projects.
- Renovation management through scheduling deliveries and quoting contracting services
- Account management through maintaining customer satisfaction, payments, profit margins and auditing.
Retail Sales Associate
Backside Boardshop
06.2019 - 10.2019
- Boosted customer satisfaction by providing exceptional service.
- Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Holy Cross High School
Saskatoon, SK06.2019
Audio Engineering Diploma - Audio Engineering And Music Production
Recording Arts Institute of Saskatoon
Saskatoon, SK02.2019
Skills
- Quality Assurance
- Lifts up to 75 Pounds
- Data Entry
- Problem Solving
- Effective Communication
- Customer Service
- Fluent in Excel
Timeline
Delivery Driver/Warehouse Worker
Friedt Finishing Inc
09.2021 - Current
Installed Sales/Accounts Receivable
J&H Builders
03.2020 - 03.2021
Retail Sales Associate
Backside Boardshop
06.2019 - 10.2019
Landscaper
Longworth Lawncare
04.2016 - 09.2021
High School Diploma -
Holy Cross High School
Audio Engineering Diploma - Audio Engineering And Music Production
Recording Arts Institute of Saskatoon
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