Experienced with ticketing systems and customer service operations. Utilizes strong organizational skills to manage inventory and streamline processes efficiently. Knowledge of event coordination and problem-solving in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Head Lifeguard
Chris Kjeldson Pool
08.2022 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Trained and managed team of lifeguards on pool safety and risk management protocols.
Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Ticket Operations Intern
University of the Pacific Athletics
01.2025 - 05.2025
Assisted with event planning and execution, ensuring smooth ticketing processes for attendees.
Utilized data analysis tools to identify trends in ticket sales, providing insights for future ticketing strategies.
Provided exceptional customer service during busy game days, minimizing wait times at the box office window.
Swim instructor
Chris Kjeldson Pool
05.2022 - Current
Taught kids from ages 3-15 the basics of swimming and water safety under the official curriculum of the Red Cross
Inform parents on ways to keep their children safe in the water
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique