Results-driven Retail Operations Manager with expertise in enhancing operational efficiency, vendor management, and cash flow forecasting. Proven track record of elevating customer service standards and streamlining processes for improved outcomes.
Overview
31
31
years of professional experience
Work History
Retail Operations Manager
Public Storage
Glendale
07.2017 - 03.2026
Achieved promotion to Manager within two years of assuming role.
Elevated customer service standards by overseeing retail staff and improving performance.
Created purchase orders for over 3,000 entities, ensuring timely procurement.
Collaborated with vendors to secure high-quality products at competitive prices.
Processed invoices efficiently, maintaining precise financial records.
Contributed to development of retail module in SAP during rollout phase.
Accountant
Public Storage
Glendale
07.2007 - 07.2017
Streamlined financial operations by enhancing support for diverse accounting functions.
Executed timely general ledger reconciliations to uphold financial integrity.
Created accurate journal entries for month-end closing processes.
Imported payroll data into JDEdwards to ensure precise record-keeping.
Performed account allocations to facilitate accurate financial reporting.
Cash Management Supervisor
Public Storage
Glendale
10.2000 - 07.2007
Achieved promotion to Supervisor within one year of assuming role.
Ensured compliance with banking regulations by managing daily cash flow operations.
Coordinated finance teams for accurate forecasts of cash positions and funding requirements.
Performed bank reconciliations across multiple entity accounts.
Assisted in implementation of Reconnet to enhance operational accuracy and efficiency.
Senior Accounts Payable Coordinator
Public Storage
Glendale
04.1999 - 10.2000
Achieved accurate processing of vendor invoices with meticulous attention to detail.
Executed weekly check runs, ensuring precise coding of expenses in general ledger.
Addressed inquiries from internal customers regarding invoice status and account information promptly.
Accounts Payable Supervisor
Storage Trust
Columbia
09.1995 - 04.1999
Supervised accounts payable team to ensure timely invoice processing.
Education
High School Diploma -
Mount Diablo High School
Concord
06-1985
Some College (No Degree) - Business Administration
Woodbury University
Burbank, CA
Some College (No Degree) - Business Administration
Columbia College
Columbia, MO
Skills
Retail management
Invoice processing
SAP implementation
Cash flow forecasting
Vendor management
Accounts payable
Analytical research
Accounting and bookkeeping
Account reconciliation
Timeline
Retail Operations Manager
Public Storage
07.2017 - 03.2026
Accountant
Public Storage
07.2007 - 07.2017
Cash Management Supervisor
Public Storage
10.2000 - 07.2007
Senior Accounts Payable Coordinator
Public Storage
04.1999 - 10.2000
Accounts Payable Supervisor
Storage Trust
09.1995 - 04.1999
High School Diploma -
Mount Diablo High School
Some College (No Degree) - Business Administration
Woodbury University
Some College (No Degree) - Business Administration