Debra Thomas
San Diego
Summary
Results-driven professional with extensive experience at Costco, excelling in financial reporting and customer service. Demonstrated expertise in auditing techniques and problem-solving, effectively resolving sales issues and enhancing operational efficiency. Recognized for attention to detail and effective communication, consistently delivering accurate reports and fostering positive relationships with management and clients.
Overview
39
39
years of professional experience
Work History
Sales Auditor
Costco
San Diego
06.2021 - Current
- Wrote reports, authored papers and organized supporting documentation.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Investigated customer complaints related to sales issues, resolving conflicts where possible.
- Detected errors due to technology malfunction or accounting inaccuracies and implemented resolution procedures.
Expense Clerk
Costco
San Diego
03.2019 - Current
- Maintained inventory levels of office supplies and equipment as needed.
- Supported office clerical functions using word processing and other software, email and office machines.
- Communicated with customers and employees to answer questions or explain information.
- Answered customer inquiries via phone and email.
- Operated cash register to process cash, check, and credit card transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Vault Clerk
Costco
San Diego
01.1986 - 02.2019
- Adhered to vault and bank security standards at all times.
- Used manual and mechanical means to count and verify monetary values.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
- Reconciled branch vaults, balanced cash drawers and followed company cash control guidelines and procedures to protect customer and employer assets.
- Handled many customers daily and processed transactions, deposits, and withdrawals.
- Monitored supply levels to ensure sufficient availability for customer needs.
- Conducted periodic audits of vault contents to verify accuracy of records.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.
- Received and counted daily inventories of cash, drafts and checks.
Education
Some College (No Degree) - Records Management
San Diego Mesa College
San Diego, CASkills
- Attention to detail
- Financial reporting
- Customer service
- Effective communication
- Problem solving
- Auditing techniques
- Financial statements
Timeline
Sales Auditor
Costco
06.2021 - Current
Expense Clerk
Costco
03.2019 - Current
Vault Clerk
Costco
01.1986 - 02.2019
Some College (No Degree) - Records Management
San Diego Mesa College
Similar Profiles
TAMANA ASHOFTATAMANA ASHOFTA
Cashier at CostcoCashier at Costco
Alexander Urena BottierAlexander Urena Bottier
Front End Cashier at CostcoFront End Cashier at Costco
Juan NunezJuan Nunez
Sales Associate at CostcoSales Associate at Costco
Alma FuentesAlma Fuentes
Optometrist at CostcoOptometrist at Costco
Ian PiferIan Pifer
Student Volunteer at TRIO Upward BoundStudent Volunteer at TRIO Upward Bound