Debra Rose
Oakland
Summary
Dedicated Medical Administrative Assistant experienced in customer service and office management. I am hard working, detailed and enthusiastic. I provide high quality service with professionalism, compassion and empathy to patients and office staff.
Overview
15
15
years of professional experience
Work History
Medical Administrative Assistant
Batra Vision Medical Group
San Leandro, CA
01.2018 - Current
- Verify insurance eligibility
- Obtain insurance authorizations for in-office procedures
- Knowledge of medical insurances (PPO,HMO,EPO)
- Surgery scheduling
- Collecting copays, co-insurance, deductibles and cash handling
- Manage accurate and confidential patient records in EMR
- Manage appointment scheduling for a 5 provider ophthalmology practice
- Greet and process an average of 75+ patients daily in a fast paced setting
Surgery Scheduling Coordinator
Rona Z. Silkiss, M.D.
Oakland, CA
03.2011 - 12.2017
- Scheduled surgery for multiple facilities around the Bay Area
- Prepared pre-op patient packets and surgical facility packets
- Provided surgical education for patients pre-op and post-op expectations
- Obtained authorizations for outpatient and in-office procedures
- Submitted all necessary documents to insurance companies to ensure accurate authorizations are achieved
- Ordered special materials and equipment needed for surgical procedures
- Coordinated surgical procedures with dermatologist and cosmetic plastic surgeons
- Scanned and uploaded documents in EMR
- Verified insurances (PPO,HMO,EPO), collecting co-insurance and deductibles, cash handling
- Performed tasks in a timely manner and accomplishing deadlines
Education
High School Diploma -
Certificate - Medical Administration
Western Career College
San Leandro, CA03-1990
Skills
- Excellent communications and patient care services
- Multitask
- Self motivated
- Knowledge of medical insurances
- Medical billing
- Knowledge of EMR
- Team player
Timeline
Medical Administrative Assistant
Batra Vision Medical Group
01.2018 - Current
Surgery Scheduling Coordinator
Rona Z. Silkiss, M.D.
03.2011 - 12.2017
High School Diploma -
Certificate - Medical Administration
Western Career College