Debra Martinez
Los Angeles
Summary
Organized and highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Comfortable working in high paced demanding office environment as well as working under pressure.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
City Of Los Angeles Department Of Recreation And Parks
2016.10 - Current
- Managed and performed daily office operations, including scheduling appointments, files, and emails
- Prepared and processed documents such as invoices, reports, memos and correspondence in a timely manner.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers, scanners, fax machines and personal computers.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Front End Team Leader
Bristol Farms
2012.10 - 2016.02
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Monitored cashiers, assisting with break coverage, change orders
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA06.2004
Skills
- Data Entry
- Cash Management
- Customer Communication
- Staff Supervision
- Billing and Invoicing
- Clerical Support
- Verbal and Written Communication
- Customer Follow-Up
- Daily Reporting
- Key Holder
Languages
Spanish
Full Professional
Timeline
Administrative Clerk
City Of Los Angeles Department Of Recreation And Parks
2016.10 - Current
Front End Team Leader
Bristol Farms
2012.10 - 2016.02
High School Diploma -
John Marshall High School
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