Debra Field
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
40
40
years of professional experience
Work History
Cashier / Hostess
Boarding House Cafe
10.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Service Representative
Revenue Canada, Elections
09.2019 - 10.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- helped Voters in the office, in the hospital, hospice, homeless and in their homes to have access to vote.
Border Services Officer
Canada Border Services
01.1991 - 01.2016
- Enforced Canada's Customs Act, Immigration Act, and Criminal Code
- Screened and processed commercial and public traffic
- Verified Customs declarations and collected Canadian duties and taxes
- Assisted importers with documentation and verified imported goods
- Performed vehicle inspections and seized narcotics, controlled substances and weapons
- Verified travelers citizenship, processed refugee claimants, and landed immigrants into Canada
Border Services Officer
Canada Border Services
01.1981 - 01.1991
- Screened and processed commercial port traffic
- Assisted importers with documentation and Customs declarations
- Performed vehicle searches to verify imported goods
- Collected Canadian duties and taxes
Tax Processing Officer
Canada Revenue Agency
01.1980 - 01.1981
- Processed Agency incoming taxation forms
Education
High School Graduation Diploma -
NORTH SENIOR SECONDARY SCHOOL
SURREY, BC06-1980
Skills
- Customer service
- Professionalism and courtesy
- Customer assistance
- Patience and empathy
- Time management skills
- Customer relations
- POS system
- Confidentiality
- Integrity
- Dependability
- Cash handling
- Reliability and punctuality
- Team collaboration
Skillsabilitiesvalues
- Public outreach and service
- Data base entry and searches
- Class 5 BC Drivers License
- Confidentiality
- Integrity
- Dependability
Personal Information
Title: Border Services Officer - Retired
Interestsandcertifications
- International travel
- Hummingbird Monitoring Network
- Kayaking
- Hiking
- Gardening
- Boating License, 2019
Timeline
Cashier / Hostess
Boarding House Cafe
10.2019 - 03.2020
Service Representative
Revenue Canada, Elections
09.2019 - 10.2019
Border Services Officer
Canada Border Services
01.1991 - 01.2016
Border Services Officer
Canada Border Services
01.1981 - 01.1991
Tax Processing Officer
Canada Revenue Agency
01.1980 - 01.1981
High School Graduation Diploma -
NORTH SENIOR SECONDARY SCHOOL
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