Debra Escort
Marina
Summary
Committed to making positive impact by effectively managing cases to improve client outcomes. Developed strong client support and resource coordination skills in fast-paced environment. Skilled in EMR management and posses a solid understanding of client assessment and resource coordination.
Overview
3
3
years of professional experience
Work History
Referral Coordinator
Salinas Valley Health Imaging
05.2025 - Current
- Coordinate patient referrals to ensure timely access to specialized care.
- Manage scheduling and appointment confirmations for healthcare providers.
- Assist in maintaining accurate patient records within electronic health systems.
- Demonstrate strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Coordinate with insurance companies to verify coverage, facilitating smoother patient experience.
Receptionist
Carmel Hills Care Center
04.2025 - Current
- Manage incoming calls, directing inquiries to appropriate staff members and residents.
- Greet visitors and ensure a welcoming atmosphere in reception area.
- Maintain accurate records of visitor logs and appointment schedules.
- Assist with administrative tasks, including data entry, filing documents, scheduling appointments, facilitating transportation, scanning, and faxing documents.
Office Manager
Interdent
03.2022 - 02.2025
- Managed front and back office operations, ensuring seamless daily workflows and exceptional patient service.
- Supervised and trained staff to enhance team productivity and performance.
- Oversaw inventory management, ensuring adequate supplies were available for daily operations.
- Established best practices for patient interactions, enhancing overall satisfaction and retention rates.
- Optimized staff productivity through effective scheduling, training, and performance evaluations.
- Developed training programs for staff to boost productivity and enhance skill sets.
- Analyzed performance metrics to identify areas for process improvement and implemented solutions.
Education
Master of Science - Master of Social Work
Capella University
Minneapolis, MN12-2028
Bachelor of Science - Health Information Management
DeVry University
Henderson, NV09-2022
Associate of Applied Science - Health Information Technology
DeVry University
Henderson, NV01-2019
Skills
- Medical terminology
- Accurate documentation
- HIPAA
- Case management
- MS office
- Resource management
- EMR / EHR
- Verbal and written communication
- Client needs assessments
- Medical records management
- Referral coordination
- Data entry and analysis
Timeline
Referral Coordinator
Salinas Valley Health Imaging
05.2025 - Current
Receptionist
Carmel Hills Care Center
04.2025 - Current
Office Manager
Interdent
03.2022 - 02.2025
Master of Science - Master of Social Work
Capella University
Bachelor of Science - Health Information Management
DeVry University
Associate of Applied Science - Health Information Technology
DeVry University
Similar Profiles
Rosa NavarroRosa Navarro
Referral Coordinator at Salinas Valley ImagingReferral Coordinator at Salinas Valley Imaging
Luis Eddie OjedaLuis Eddie Ojeda
Transport at Salinas Valley HealthTransport at Salinas Valley Health
MEGAN GIOVANETTIMEGAN GIOVANETTI
Director of Cardiovascular Service and Sleep Center at Salinas Valley HealthDirector of Cardiovascular Service and Sleep Center at Salinas Valley Health
Gevena IslasGevena Islas
Barista at StarbucksBarista at Starbucks
Markus BolesMarkus Boles
Surface Warfare Officer at US NavySurface Warfare Officer at US Navy