Debra Emisch
Toronto,ON
Overview
17
17
years of professional experience
Work History
Customer Service Representative
LCBO
09.2005 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Monarch Park Collegiate Institute
Toronto, ONLanguages
English
Full Professional
Timeline
Customer Service Representative
LCBO
09.2005 - 12.2022
Monarch Park Collegiate Institute
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