Debra Chepchumba
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction at Clean Leadership and improving patient care outcomes at kentville hospital Med A and LTC. Skilled in operating medical equipment and demonstrating empathy, I excel in adaptability and fostering positive relationships. Achieved significant mentorship participation, showcasing commitment to professional development and teamwork. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level care team assistant position. Ready to help team achieve patients goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tourist Ambassador Digby
Clean Leadership
Digby, NS
06.2023 - 08.2023
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Prepared maps folded them supplied the maps to other small canters.
- Supplied the maps to tourists downtown Digby and directed the tourists to visitors' information center.
- Promoted the trails to the locals of Digby by showing them on the maps.
- Field work: Collected statistics from the tourists to keep track of who is in and out of town of Digby
- Encouraged the use of bicycles around town.
- Participated in a lot of mentorship programs in Halifax and conferences sponsored by clean leadership.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
Cashier Assistant
Fries Company
Halifax, NS
07.2022 - 12.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
Nursing Clinical Student Practical Nurse
Nova Scotia Community College
Kentville, NS
04.2022 - 04.2022
- Enhanced patient care by conducting thorough assessments and developing individualized care plans.
- Contributed to efficient unit operations by organizing supplies, maintaining equipment, and ensuring proper infection control measures were followed.
- Assisted in surgical procedures by setting up instruments, preparing the operating room, and maintaining a sterile environment.
- Improved patient outcomes through consistent monitoring, timely interventions, and accurate documentation.
- Promoted a positive healing environment by establishing rapport with patients and addressing their concerns.
- Utilized effective time management strategies to balance competing priorities while maintaining high levels of patient care delivery.
- Participated in staff meetings and continuing education opportunities to stay current on industry best practices and enhance professional development.
- Educated patients on disease prevention, health maintenance, and self-care management strategies.
- Contributed to a positive work culture by demonstrating professionalism, teamwork, and respect for colleagues in all interactions.
- Provided emotional support for patients and families during difficult medical situations, fostering trust and open communication.
- Participated in clinical training, seminars, and other educational offerings to develop knowledge and skill levels.
- inserted iv, perform catheterization, maintain sterile procedure, personal cares , educating patients , answering call bells , clean and pack wounds , flush catheter and iv , feed patients , dressed wounds and change briefs
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Developed and implemented individualized patient care plans.
Education
Associate of Science - Practical Nursing (LPN)
Nova Scotia Community College
Middleton, NS06.2025
High School Diploma -
Digby Regional High School
Digby, NS06.2023
Skills
comfort working with patients
adaptability
empathy and compassion
medical knowledge
patient assessment
operating medical equipments
Languages
English
Native or Bilingual
Certification
- Certified first aid, st johns ambulance - November 4-6th 2023
- Certified dementia, nscc -September -December 2023
Timeline
Tourist Ambassador Digby
Clean Leadership
06.2023 - 08.2023
Cashier Assistant
Fries Company
07.2022 - 12.2022
Nursing Clinical Student Practical Nurse
Nova Scotia Community College
04.2022 - 04.2022
Associate of Science - Practical Nursing (LPN)
Nova Scotia Community College
High School Diploma -
Digby Regional High School