Deborah Nmesoma Timothy
Brandon,MB
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Dedicated Office Assistant with over 3 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of computer and history achieving high data output.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonalds
03.2023 - Current
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Office Administrator
Real Plus Global
02.2022 - 11.2022
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Cashier/Front Office Assistant
Globus Supermarket
01.2022 - 09.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
Sales Associate
Ikeja City Mall
04.2021 - 12.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Science - Nursing
Brandon University
Brandon, MB06.2026
High School Diploma -
Aaresther Divine Secondary School
08.2018
Skills
- Proactive Problem Solving
- Staff Support
- Work Planning and Prioritization
- Teamwork and Collaboration
- Verbal Communication
- Attention to Detail
- Problem-Solving
- POS System Operation
- Order Processing
- Merchandising
- Cash Handling
- Store Opening and Closing
- Sales and Promotions
- Computer Skills
- Customer Engagement
- Inventory Restocking
- Data Entry
- Scheduling
- Expense Reporting
- Inventory Management
- Business Administration
- Presentation Development
Languages
English
Full Professional
Timeline
Crew Member
Mcdonalds
03.2023 - Current
Office Administrator
Real Plus Global
02.2022 - 11.2022
Cashier/Front Office Assistant
Globus Supermarket
01.2022 - 09.2022
Sales Associate
Ikeja City Mall
04.2021 - 12.2021
Bachelor of Science - Nursing
Brandon University
High School Diploma -
Aaresther Divine Secondary School
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