Deborah Anne Craig
Niagara On The Lake,ON
Summary
Dynamic professional with a history of fostering teamwork and promoting positive environments at York Region District School Board. Expert in customer service and communication, demonstrated through the creation of the 'Black Widow' role at HH Paranormal Inc. and rebranding dialogue for impact. Skilled in mentoring and strategic resource management, ensuring growth and success.
Experienced walker prepared for this role. Reliable and adaptable with changing needs. Skilled in route planning, time management, and client communication. Effective problem-solver with positive attitude.
Overview
24
24
years of professional experience
Work History
Ghost Walker for HH Paranormal Inc.
Daniel Cumerlato/daniel@ghostwalks.com
09.2021 - Current
- Promoted a supportive environment for group walks, fostering camaraderie among participants through the use of storytelling and improvisational skills;
- Optimized and maintained detailed records of reviews on social media such as Trip Advisor and Google;
- Responsible for the creation of the role 'Black Widow' which is the highest rated Ghost Walker in NOTL;
- Responsible for assisting in the training of new Ghost Walkers;
- Managed the memorization of over 13 pages of script and created a rebranding of the dialogue by updating historical information and adding several moments of humour to ease the participants/
Department Head of Drama for Stouffville Secondary
York Region District School Board
02.2001 - 06.2018
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Mentored junior team members, providing guidance and support to foster professional growth and success.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
- Served as a liaison between the department and other divisions within the company, facilitating strong working relationships that contributed to successful projects.
Education
Bachelor of Arts - History And Drama
University of Guelph
Guelph, ON01-1989
Skills
- Patience and empathy
- Reliability and punctuality
- Safety awarness
- Physical endurance
Timeline
Ghost Walker for HH Paranormal Inc.
Daniel Cumerlato/daniel@ghostwalks.com
09.2021 - Current
Department Head of Drama for Stouffville Secondary
York Region District School Board
02.2001 - 06.2018
Bachelor of Arts - History And Drama
University of Guelph
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