Deborah Van Luyk
Brantford,ON
Summary
Proven Medical Administrative Assistant with extensive experience at Summerville Family Health, adept in EMR Systems and maintaining high confidentiality standards. Excelled in a fast-paced environment, enhancing patient care and streamlining medical scheduling. Demonstrated ability to multitask and remain composed, ensuring efficient office operations and patient satisfaction.
Overview
35
35
years of professional experience
Work History
Medical Administrative Assistant
Summerville Family Health, Applehills Location
2009.09 - Current
- I am responsible for referrals to specialists offices for six family doctors and one Nurse practitioner.
- arrange MRI, CT and other diagnostic test
- follow up on referrals the ensure patients get appointments and notify them of appointments
- assisted with minor procedures, ie pap tests, stitches, removal of lesions.
- knowledge of EMR (Accuro) and Microsoft office
- worked at the front desk reception
- greeting patients
- answering multi line telephone
- booking appointments with our family doctors
- faxing reports and information as needed to hospital and doctors offices
- sending messages to our doctors and other staff as needed.
- processing patient payments
- filing and retrieving patient files from storage
- type letters and dicta transcription as needed
- route calls to physicians and staff
- verifying patient information
- keeping patient confidentiality
- Medeo online booking
- helping with transferring of patients records to new physicians
- emailing patients and doctors offices
- handing incoming/outgoing faxes
- I am solely responsible for 2 General Internists that come to our office a few times a month, booking their appointments and managing patient information.
- scan and index patients results
- helped train new staff members
- helping staff and doctors with other tasks as required.
Medical Receptionist
Dr. Sukhamay Chatterjee
1995.06 - 2009.07
- Front desk reception
- booking appointments
- answering phones
- booking patients for surgical procedures
- finding doctors to assist with surgical procedures
- giving patients instructions regarding procedures and surgical operations
- dicta transcription
- opening mail
- filing and preparing charts for the next day and for surgical procedures
- ordering supplies
- ensure the patient is running smoothly
Medical Receptionist
Dr. S. Simha
1989.05 - 1993.04
- Front desk reception
- booking appointments
- answering phone
- putting patients in exam rooms
- assisting doctor with minor procedures
- booking surgical procedures
- finding doctors to assist with surgical procedures
- filing
- medical transcription
- ohip billing
- cleaning instruments
- maintaining smooth office flow
- ordering supplies
Education
Master of Arts - Medical Administrative Assistant
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON06.1982
High School Diploma -
J.A. Turner Secondary School
Brampton, ON06.1981
Skills
- EMR Systems/Microsoft office
- Anatomy knowledge
- Medical scheduling
- Insurance verification
- dicta transcription
- typing
- clerical experience
- medical terminology
- I can work in a fast paced environment
- I am able to stay calm in stressful situations
- fast learner
- organized person
- hard worker
- can multi-task
- punctual person
- very focused on my work
Languages
English
Full Professional
Timeline
Medical Administrative Assistant
Summerville Family Health, Applehills Location
2009.09 - Current
Medical Receptionist
Dr. Sukhamay Chatterjee
1995.06 - 2009.07
Medical Receptionist
Dr. S. Simha
1989.05 - 1993.04
Master of Arts - Medical Administrative Assistant
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
J.A. Turner Secondary School
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