Resourceful Support Staff Member known for high productivity and efficient task completion. Possess specialized skills in customer service, database management, and problem-solving. Excel in communication, teamwork, and adaptability, ensuring seamless support and operational efficiency in diverse work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Summer support Staff
Whispering Winds Catholic Reatreat Center
Julian
06.2025 - 08.2025
Maintained cleanliness and organization of communal areas throughout the facility.
Set up and arranged spaces for group activities and events hosted by the center.
Provided support during retreats, ensuring all materials were readily available.
Communicated effectively with team members to facilitate daily operations smoothly.
Handled guest inquiries and provided information about retreat services and amenities in a timely manner.
Collaborated with internal teams to resolve customer issues quickly and accurately.
Identified opportunities for process improvement and implemented solutions accordingly.
Shallow Water Lifeguard
Premier Aquatics
Palm Springs
05.2024 - 07.2025
•Maintained vigilant supervision over pool patrons and enforced facility rules and regulations to promote a secure and enjoyable aquatic environment for all patrons
Performed routine facility maintenance tasks including cleaning, organizing equipment, and ensuring proper functionality of pool amenities to uphold cleanliness and safety standards.
Diligent customer service and phone operations, work with and for patrons and problem solving .
Collaborated with team members to execute effective rescue drills and training sessions.
Maintained accurate records of incidents, rescues, and safety inspections for reporting purposes.
Lifeguard
City of Palm Springs
Palm Springs
07.2023 - 07.2024
Maintained vigilant supervision over pool patrons and enforced facility rules and regulations to promote a secure and enjoyable aquatic environment for all patrons
Performed routine facility maintenance tasks including cleaning, organizing equipment, and ensuring proper functionality of pool amenities to uphold cleanliness and safety standards.
Managed point-of-sale (POS) system proficiently to facilitate sales transactions for day passes, pool punch cards, and other merchandise, ensuring accuracy and efficiency in customer service delivery.
Diligent customer service and phone operations, work with and for patrons and problem solving .