DEBORAH OUTERBRIDGE
Minden,Canada
Summary
Dynamic cash office supervisor with expertise in cash handling and financial reporting. Proven ability to enhance operational efficiency and customer satisfaction. Skilled in POS operations and fostering strong relationships with team members and customers, ensuring accuracy and security in all transactions.
Overview
37
37
years of professional experience
Work History
Cash Office Supervisor
Dollos Foodland
01.2024 - Current
- Performed day-end cash balancing to ensure accuracy and integrity of financial records.
- Collecting money and charges from cashiers at the end of shifts.
- Counting all monies, comparing and verifying totals with online system and reports.
- Reporting all discrepancies
- Prepared check and cash deposits to secure company funds for daily transactions.
- Prepared reports for managers detailing daily store sales, transaction volumes, and identified shortages.
- Processing payments in various forms
- Operating a point-of-sale system
- Ensuring that prices and quantities are accurate
- Replenished ATM machine with cash and ensured proper functioning.
- Interacting with customers while maintaining order, cleanliness, and visual standards within the store.
Resident aid
Extended Care - Haliburton
Haliburton
01.2020 - 09.2021
- Conducted Covid testing for staff and visitors to ensure safety and compliance.
- Assisted with feeding, light housekeeping, and meal preparation to enhance resident well-being.
- Left role in September 2021 for health-related reasons.
Development & Operations Officer
Age Concern Bermuda
, Bermuda
01.2015 - 12.2018
- Transitioned from volunteer to full-time officer, demonstrating commitment and growth within the organization.
- Development & Oversaw operational processes to maintain efficiency within the organization. Officer (full time)
- Collaborated with the Executive Director to enhance Age Concern’s capacity for financial sustainability through reliable philanthropic revenue and membership sources; provided leadership for day-to-day operational requirements.
- Executed fundraising strategies to support Age Concern's financial stability through diverse revenue streams.
- Increases Age Concern’s capacity to cultivate solid, donor base to achieve financial sustainability through philanthropic revenue which includes; solicitation, events, grant writing etc.
- Builds long-term in-kind giving
- Collaborated with Executive Director and Board members to identify and engage corporate champions and potential donors, strengthening partnerships.
- Ensures creation and adherence to all operational procedures & manuals
- Lead trouble-shooter and delegator of tasks to address day-to day operational issues at Satellite Office
- Works with Project & Support Officer to ensure maintenance of telephones, equipment & computer hardware and trouble-shooting for web functionality & primary content
- Acts on behalf of Executive Director (ED) as approved by the Board in the Executive Director’s absence.
- Oversees IM data input and integrity for Development & Membership
- Works with the ED to ensure evaluation measures in place for development & member & related operations
- Merchant & Member Benefit Lead
- Leads membership efforts inclusive of screening and supervising development & membership field workers and personnel
- Acquires merchant benefits from supporters and LINK partners and pursues renewals of existing merchants & LINK partners
- Creates merchant value proposition, levels of support and related member benefits
- Identifies merchants best suited to be donors for further cultivation
- Identifies strategies to sign up new members and ensures reliable and consistent membership renewal process in place
Personal assistant to Marico Thomas, Executive Director
Thomas United Co Ltd.
, Bermuda
01.2013 - 12.2015
Project Coordinator - Credit Risk Management
Capital G Bank
, Bermuda
01.2008 - 12.2012
Financial Controller
Minden Subaru
Minden, Canada
01.2006 - 12.2007
Guest Services Agent
Delta Pinestone Resort
Haliburton, Canada
01.2005 - 12.2006
Corporate Title - Assistant Vice President
Bank of Bermuda
, Bermuda
01.1989 - 12.2004
- Positions held while with Bank of Bermuda
- Product Manager - Lending
- Business Analyst - Lending
- Relationship Manager
- Collections Officer
- Merchant Sales Representative
Education
Certification in Non Profit Management -
University of Milwaukee
01.2017
Introduction to Non Profit Management -
University of Milwaukee
01.2016
High School -
Lorbeer High School
Diamond Bar, California01.1979
High School -
Bermuda High School for Girls
Bermuda01.1975
Skills
- Cash handling and payment processing
- Payment processing
- Cash handling
- POS operations
- Point-of-sale operation
- ATM management
- Financial reporting
- Customer service
Training
- Sanchez Technical course with concentration on Lending product design, configuration and processing., 01/2000
- Freisen Kay Trainers Certification, 01/1994
- Dale Carnegie Graduate Assistant, 01/1993
- Dale Carnegie Graduate, 01/1992
- American Institute of Banking - Marketing, 01/1991
- American Institute of Banking – Commercial Lending, 01/1991
Non Profit Training
- Introduction to Non Profit Management, University of Milwaukee, 01/2016
- Certification in Non Profit Management, University of Milwaukee, 01/2017
Timeline
Cash Office Supervisor
Dollos Foodland
01.2024 - Current
Resident aid
Extended Care - Haliburton
01.2020 - 09.2021
Development & Operations Officer
Age Concern Bermuda
01.2015 - 12.2018
Personal assistant to Marico Thomas, Executive Director
Thomas United Co Ltd.
01.2013 - 12.2015
Project Coordinator - Credit Risk Management
Capital G Bank
01.2008 - 12.2012
Financial Controller
Minden Subaru
01.2006 - 12.2007
Guest Services Agent
Delta Pinestone Resort
01.2005 - 12.2006
Corporate Title - Assistant Vice President
Bank of Bermuda
01.1989 - 12.2004
Certification in Non Profit Management -
University of Milwaukee
Introduction to Non Profit Management -
University of Milwaukee
High School -
Lorbeer High School
High School -
Bermuda High School for Girls