Deborah Olatunji
Calgary,AB
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Who is committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. A Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Adidas
Calgary, AB
10.2023 - 02.2024
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Retail Sales Associate
Zara
Vaughan , ON
10.2022 - 07.2023
- Promoted excellent customer service and experience, resulting in increased customer retention and loyalty
- Demonstrated an accurate knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Received and processed online orders for shipment or store pickup
Beauty Advisor
Sephora
Toronto, ON
02.2022 - 10.2022
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Created a positive shopping experience for each customer through effective communication skills.
- Provided customers with product advice and recommendations based on their individual needs.
Retail Sales Associate
Old navy
Toronto, ON
04.2021 - 12.2021
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education
BBA - Business Analytics
University of Calgary
Calgary, AB05.2026
Skills
- Regulatory Compliance
- Customer Service
- Order Processing
- Store Opening and Closing
- Product Knowledge
- Transaction Processing
- Retail Store Operations
- Friendly and Outgoing
- Retail Sales
- Fitting Room Maintenance
- Teamwork
- Cash Register Operation
Languages
French
Limited
English
Full Professional
Affiliations
Dino's junior women's basketball team
Timeline
Retail Sales Associate
Adidas
10.2023 - 02.2024
Retail Sales Associate
Zara
10.2022 - 07.2023
Beauty Advisor
Sephora
02.2022 - 10.2022
Retail Sales Associate
Old navy
04.2021 - 12.2021
BBA - Business Analytics
University of Calgary
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