Deborah Ogundeyi
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Personable customer service professional with a proven ability to provide exceptional customer support, both independently and as part of a collaborative team. Is excellent at active listening, problem-solving, and settling various customer concerns in an empathetic manner within the shortest time possible. Deeply committed to delivering a superior customer experience and going above and beyond, both individually and through effective teamwork, to ensure customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer - C.C.C Emmanuel Parish
Dr.Samuel Ogunboye
Toronto
04.2020 - Current
- Collaborated with other volunteers to create a positive work environment.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Helped with prep, set up, and breakdown of community and public events.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Volunteer
Cristina Caprarella
06.2024 - 06.2024
- Collaborated with other volunteers to create a positive work environment.
- Provided assistance to staff in the daily operations of the organization.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided guidance and support to fellow volunteers during their shifts.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Served food to guest
Charity Fundraiser - Holy Trinity Church
Chamoun Yamine
Toronto
12.2022 - 01.2023
- Organized donation drives for clothing or toys during Christmas season.
- Responded promptly to inquiries from potential donors regarding donation process or project details.
- Coordinated logistics for special events related to fundraising initiatives such as venue selection, catering arrangements, and program agendas.
- Raised funds by coordinating events.
Tutor -
Chamoun Yamine
Toronto
10.2022 - 01.2023
- Developed lesson plans tailored to the needs of each student.
- Created a positive learning environment that was conducive to student success.
- Monitored student performance on assignments and assessments throughout the year.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions and participate in discussions.
Education
Bachelor of Science - Nursing
York University
Toronto, ON06-2028
High School Diploma -
Father Henry Carr Catholic Secondary School
Toronto, ON06-2024
Skills
- Leadership
- Active Listening
- Communication
- Clerical Support
- Collaboration
- Team building
- Decision-Making
- Relationship Building
- Customer Relations
- Planning
- FLUENT IN ENGLISH
- Problem-Solving
- Organizational Skills
- Organization
- Calm Under Pressure
- Flexible
Languages
English
Full Professional
Certification
- CPR Certified
Accomplishments
- Ontario Scholar
- 4 year Honor roll
- Special High Skills Major
- Finalist in YPI compitition
Timeline
Volunteer
Cristina Caprarella
06.2024 - 06.2024
Charity Fundraiser - Holy Trinity Church
Chamoun Yamine
12.2022 - 01.2023
Tutor -
Chamoun Yamine
10.2022 - 01.2023
Volunteer - C.C.C Emmanuel Parish
Dr.Samuel Ogunboye
04.2020 - Current
Bachelor of Science - Nursing
York University
High School Diploma -
Father Henry Carr Catholic Secondary School
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