Summary
Work History
Skills
Timeline
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Deborah Odei

Ottawa

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Service Agent

Canada Revenue Agency
Ottawa
  • Recent service agent experience of hardwork, professionalism and dedication

Customer Service Officer

Ontario Health
  • Part of the team that worked in a fast paced environment during the peak of the COVID 19 Pandemic to schedule vaccine appointments, offer knowledge base information and guidance to Ontarians about COVID-19

Service Analyst

Aviva Canada
  • Offered me the opportunity to be the bridge between insurance brokers and underwriters to resolve customer requests, provide up-to-date information and updates to customer records

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Computer Skills
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution

Timeline

Service Agent

Canada Revenue Agency

Customer Service Officer

Ontario Health

Service Analyst

Aviva Canada
Deborah Odei