Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Assessments
Personal Information
Timeline
Generic
Deborah Mckay

Deborah Mckay

Etobicoke,ON

Summary

With a diverse career background, I have gained valuable experience that enables me to excel in various roles and industries. A hard worker by nature, I find great satisfaction in helping people and am dedicated to fostering growth in all areas. My passion lies in leveraging my skills and expertise to make a positive impact and contribute to the success of any organization I am a part of.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

Great Canadian Entertainment/Woodbine
04.2023 - Current
  • Effectively recruited and trained new employees to ensure quality customer service
  • Facilitated meetings to review current and future performance
  • Managed 25-30 staff for all areas of restaurant service
  • Ensured our menu was served promptly and deliciously to spec
  • Verified all rules and regulations of liquor social responsibility with staff and guests
  • Lead the Health and Safety program; policies were being followed, employees were adequately trained and incidents were reported and resolved.

Service Manager/ bartender /server

Montanas/ Milestones Restaurants
01.2014 - 03.2020
  • Provided supervision for all areas including; kitchen, bar and front of house
  • Hired and trained new employees
  • Proficiently completed daily opening and closing MOD, daily and monthly revenue reports and employee scheduling
  • Completed daily banking including deposits and payroll.

Education

Intermediate certificate - French immersion

Cardinal Carter High School
Vaughan, ON

Bachelor's - Psychology and English studies

York University
Toronto, ON
01.2004

Skills

  • SCHEDULING (8 years)
  • Restaurant Management
  • Restaurant Experience
  • English
  • Food Safety
  • Writing Skills
  • Recruiting
  • Bartending
  • Serving Experience
  • Purchasing
  • Management
  • Supervising Experience
  • French
  • Event Planning
  • Profit & Loss
  • Budgeting
  • Interviewing
  • Payroll
  • Procurement
  • POS

Languages

English
Native or Bilingual

Certification

Drivers License G, Present

Additional Information

Key Skills Strong interpersonal skills for communication, hiring, establishing and developing relationships Experience in creating a well organized work environment in areas such as scheduling and training Proficient in Microsoft Office application such as Excel, Word and PowerPoint

Assessments

  • Attention to detail, Proficient, 11/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work Motivation, Proficient, 07/01/21, Level of motivation and discipline applied toward work
  • Food safety, Proficient, 07/01/21, Knowledge of proper food- and equipment-handling safety measures
  • Sales skills, Proficient, 02/01/24, Influencing and negotiating with customers
  • Food service: Customer situations, Highly Proficient, 01/01/23, Ensuring customer satisfaction and prioritizing tasks in a food service setting
  • Customer focus & orientation, Proficient, 03/01/23, Responding to customer situations with sensitivity
  • Filing & organization, Proficient, 01/01/23, Arranging and managing information or materials using a set of rules

Personal Information

Title: Server/ Manager / Executive Assistant / Customer Service Specialist / Achiever

Timeline

Food and Beverage Manager

Great Canadian Entertainment/Woodbine
04.2023 - Current

Service Manager/ bartender /server

Montanas/ Milestones Restaurants
01.2014 - 03.2020

Intermediate certificate - French immersion

Cardinal Carter High School

Bachelor's - Psychology and English studies

York University

Similar Profiles

CREATE PROFILE
Deborah Mckay