Deborah Maddison
Abbotsford,Canada
Summary
Dynamic HR professional with extensive experience at Rainbow Greenhouses, excelling in full-cycle hiring and legislative compliance. Proven track record in team building and employee retention strategies, effectively managing up to 800 seasonal hires. Adept at legal research and fostering community relationships to enhance recruitment efforts.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR/People and Culture
Rainbow Greenhouses
02.2023 - Current
- Full Cycle Hiring and Onboarding for up to 800 Seasonal and 75 year-round positions
- Employment Contracts, Legal Risk Assessments, Legislative Compliance
- Sourcing and Securing Employer Wage Subsidy Grants
- Establishing Community Relationships for Hiring Resources
- Demographic Assessments, Implementing Policies and Procedures
- Team Building and Communication
- Budgets, KPI’s Resource Allocation
Event Coordinator
BC Agricultural Council
01.2023 - Current
- Planning and Delivery of BCAC’s Two Major Yearly Events: Ag Days in Victoria and BC AG Gala
- Create and Execute Hotel and Catering Contracts, Guest List/RSVP’s, Hotel Bookings, Vendor and Allied Trades Management
- Event Budgets, Menus, Venue Logistics
- Dignitary Scheduling, Seating and Security
- Member Contributions and Branding Recognition
- Event Set Up, Execution and Take Down
Operations Manager
R Restaurant
03.2022 - 10.2022
- Scheduling, Training, Hiring, Team Building
- All Aspects of Staffing, Opening and Managing a New Restaurant With 233 Seat Capacity
- Social Media Management
- Designing Food and Beverage Menus, Vendor Management, Food and Alcohol Promotions, Building Brand Awareness
- Daily Cash, Sales and Statistics Reports, Sales Forecasts for Budgeting Labour and Price Points, Inventory, Ordering, Floor Support
- Positively Resolving Customer Issues to Ensure Repeat Business
- Special Events – Planning, Staffing, Menus
FOH Manager
The Other Place Kitchen and Bar
02.2021 - 07.2022
- Hiring, Training and Scheduling Staff
- Account Bookkeeping, Daily Cash and Sales Reports, Ledger Reconciliation, Forecasts, Inventory, Ordering, Vendor Management
- Push Operations Scheduling Software, Open Table Reservation System
- Designing Menus, Local Craft Beer and Wine Promotions
- Resolving Customer Issues to Ensure Repeat Business and Enhance Guest Experience
- Special Events – Planning, Staffing, Menus, Social Media Promotions and Marketing
- Left Due to Sale of Restaurant, Brought Most Staff Over to New Restaurant
Lead Server
Ricky's Country Restaurant
Abbotsford, BC
09.2017 - 11.2021
- Oversaw dining room operations to ensure a pleasant and efficient guest experience.
- Trained and mentored new servers on restaurant policies and customer service standards.
- Managed reservations and seating arrangements to optimize table turnover rates.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
Wellness Consultant
Choices Markets
08.2020 - 08.2021
- Assisting Customers in Determining the Benefits of Nutrition and Supplements for Their Personal Well Being and Increased Sales
- Working with Various Product Distributors to Keep Apprised of New and Existing Products
- Managing Inventory, Back Stock, Purchase Orders, Invoices
- Second Job Over Covid as Hospitality Industry Slowed and Partial Shut Down
Talk Show Host
NAASCA For Our Kids Radio Show
01.2013 - 01.2017
- All Aspects of Show Development and Creation, Social Media Management to Promote Show and Connect with Guests
- Through Research and Interviews Built Relationships with Guests and Listeners, Cultivated Loyal Show Following and Created a Safe Environment for Guests to Share Their Stories
- Support and Advocate for Guests both One on One and by Providing Resources for Ongoing Support
- Led Professional Team to Support Guests both On and Off Air
- Brought in Panel of Experts Suited to Show Topics
Education
Paralegal Studies - Legal Office Procedures, Client File Management, Litigation Procedures and Civil Rules, Legal Research and Writing, Overview of Various Areas of Legal Practice
CDI College
Surrey, BCLegal Investigative Skills - Criminal, Civil and Administrative Law, Investigative Skills, Internal and External Fraud Investigation, Reid Technique, Professional Interviewing/Report Writing, File Management and Online Investigations
Justice Institute of British Columbia
New Westminster, BCPublic Safety Communications, Criminology -
Kwantlen Polytechnic University
Richmond, BCSkills
- Legal research and legislative compliance
- Full-cycle hiring processes
- Microsoft Office proficiency
- Communication and writing skills
- Hospitality management
- Sales strategies
- Employer wage subsidy/resources
- Employee retention strategies
- Employment contract drafting
- Team building initiatives
- Problem-solving abilities
Certification
- Paralegal Certification
- Super Host
- Serving It Right
- First Aid/CPR
- WHIMIS, Hazmat
References
References available upon request.
Timeline
HR/People and Culture
Rainbow Greenhouses
02.2023 - Current
Event Coordinator
BC Agricultural Council
01.2023 - Current
Operations Manager
R Restaurant
03.2022 - 10.2022
FOH Manager
The Other Place Kitchen and Bar
02.2021 - 07.2022
Wellness Consultant
Choices Markets
08.2020 - 08.2021
Lead Server
Ricky's Country Restaurant
09.2017 - 11.2021
Talk Show Host
NAASCA For Our Kids Radio Show
01.2013 - 01.2017
Paralegal Studies - Legal Office Procedures, Client File Management, Litigation Procedures and Civil Rules, Legal Research and Writing, Overview of Various Areas of Legal Practice
CDI College
Legal Investigative Skills - Criminal, Civil and Administrative Law, Investigative Skills, Internal and External Fraud Investigation, Reid Technique, Professional Interviewing/Report Writing, File Management and Online Investigations
Justice Institute of British Columbia
Public Safety Communications, Criminology -
Kwantlen Polytechnic University
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