Deborah Stanlow
healthcare aide/ customer service
Burnaby,BC
Summary
Personal Care Aide
Experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Guest service ambassador
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
20
20
years of professional experience
Work History
Health Care Aide
Vancouver Coastal Health
03.2004 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
Guest Service Ambassador
WestJet Airlines
07.2017 - 10.2020
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Streamlined check-in process for improved efficiency and reduced wait times.
- Collaborated with team members to ensure seamless coordination of guest services across departments.
Restaurant Server
Various Restaurants
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Education
Residential Care Aide -
Capilano University
Sunshine Coast, BC01.2004
Skills
- Tableside Service
- Cash Handling
- Alcohol Service
- Multitasking Abilities
Languages
French
Limited Working
English
Full Professional
French
Elementary
Timeline
Guest Service Ambassador
WestJet Airlines
07.2017 - 10.2020
Health Care Aide
Vancouver Coastal Health
03.2004 - Current
Residential Care Aide -
Capilano University
Restaurant Server
Various Restaurants
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