Deborah Langille
Edmonton,AB
Summary
Proven Customer Service Specialist with a track record of enhancing customer satisfaction at Save on Foods. Excelled in resolving conflicts, ensuring both company and customer contentment. Demonstrated exceptional communication skills and adaptability, relations and maintaining accurate transaction records.
Customer service professional with solid background in delivering exceptional support and solutions. Known for reliability, adaptability, and unwavering commitment to team success. Strong interpersonal skills and ability to navigate complex customer interactions with ease.
Overview
24
24
years of professional experience
Work History
Customer Service Specialist
Save on Foods
01.2001 - 10.2024
- Finding resolutions that satisfied both the company and the customer''s needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Collaborated with team members to create effective strategies for improving overall customer experience.
Cashier
Lowes Canada
03.2007 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Office Skills
Cdi College
Edmonton, AB06-2000
No Degree - Education
University of New Brunswick
Fredericton, NB05-1980
Education
University of ManitobaMB
Winnipeg05-1980
High School Diploma -
Oromocto Senior High
Oromocto, NB05-1976
Skills
- Customer service
- Good communication skills
- Customer relations
- Excellent written and oral communication
- Telephone etiquette
- working in Deli and Meat Dept
Languages
English
Professional Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- Knitting and Crocheting
- DIY and Home Improvement
Timeline
Cashier
Lowes Canada
03.2007 - 02.2024
Customer Service Specialist
Save on Foods
01.2001 - 10.2024
Office Skills
Cdi College
No Degree - Education
University of New Brunswick
Education
University of ManitobaMB
High School Diploma -
Oromocto Senior High
Similar Profiles
Ram RajputRam Rajput
Cashier at Save on FoodsCashier at Save on Foods
Joan UmuerriJoan Umuerri
CHEF at Save on FoodsCHEF at Save on Foods
JENNIFER CANNINGJENNIFER CANNING
Warehouse/stock at Save on FoodsWarehouse/stock at Save on Foods