Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deborah Howard

Kitchener,ON

Summary

Proven Case Manager at Region of Waterloo, adept in problem-solving and case management, excelled in maintaining compliance and confidentiality across all cases. Skillfully assessed client needs, adjusting strategies to enhance outcomes. Expert in educating clients on services, significantly improving informed decision-making. Demonstrates exceptional organization and multitasking abilities.

Overview

31
31
years of professional experience

Work History

Case Manager

Region of Waterloo
03.1991 - 01.2022
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

Social Services - Social Services Worker

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.1991

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking

Languages

English
Professional Working

Timeline

Case Manager

Region of Waterloo
03.1991 - 01.2022

Social Services - Social Services Worker

Conestoga College Institute of Technology And Advanced Learning

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Deborah Howard