Deborah Featherstone
Kitchener,Canada
Summary
Dynamic professional with a diverse background, dedicated to leveraging skills for exceptional support to individuals and teams. Committed to fostering a positive environment that enhances performance and drives success. Proven ability to adapt and thrive in various settings, ensuring effective collaboration and achievement of organizational goals. Eager to contribute expertise and enthusiasm to create impactful results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Interim SIL House Leader
L’Arche Stratford
04.2024 - 08.2024
- Assisting semi-independent clients to live independent and responsible lives and be contributing members of the organization and the local community.
- Direct and supervise upkeep of Health and Safety, Financial, and other required documentation/record keeping, according to organization and Government Guidelines.
- Communicate and plan with medical professionals, upper management, and government departments to ensure client needs are being met.
- Assessed team/client needs, planned, and conducted weekly staff meetings.
- Supervised and delegated to direct staff to ensure basic needs and life goals were being met.
Assistant
Bethel, L’Arche Stratford
09.2022 - 04.2024
- Provided needed direct and administrative support to multiple clients and homes (within the organization) where needed.
- Resident care: Providing basic support needs, administrative and documenting medication, developing, and implementing behaviour management and treatment plans.
- Developing relationships with and advocating for clients.
- Assist in upkeep Health and Safety, Financial, and other required documentation/record keeping are kept according to organization and Government Guidelines.
- Transport and accompany clients to medical appointments, and recreational activities.
- Participating in organization events.
- Assist House Leader with role specific tasks (see below).
Supervisor
Hatts Off Specialized Services
09.2021 - 07.2022
- Supervised multiple organization group homes for adults and youth, in Kitchener-Waterloo, Cambridge, Stratford, and London.
- Understand and ensure Ministry and company regulations followed
- Bring accountability to staff and program effectively
- Ensure well prepared reports
- Understand clinical/medical directions
- Ensure Plan of Care is followed
- Provide constructive feedback to staff
- Provide training for staff
- Interviewing, screening, and hiring of staff
- Scheduling staff, 10 houses
Day and Evening Coordinator
Hatts Off Specialized Services
10.2014 - 09.2021
- Shift planning
- Overseeing the follow through with staff with regards to assignments
- Ensuring the application of individual treatment plans for each resident
- Responsible for budgeting and petty cash
- Ensure proper documentation/record keeping required by Hatts Off and Ministry Guidelines
- Resident care: Providing basic needs, nutrition, treatment plans; facilitating case conferences, documentation, behavioral management, and advocacy for clients
Front Line Staff
Hatts Off Specialized Services
07.2013 - 10.2014
- Care and support of residents
- Personal care/PSW duties
- Provided needed direct and administrative support to multiple clients and homes (within the organization) where needed.
- Resident care: Providing basic support needs, administrative and documenting medication, developing, and implementing behaviour management and treatment plans.
- Developing relationships with and advocating for clients.
- Assist in upkeep Health and Safety, Financial, and other required documentation/record keeping are kept according to organization and Government Guidelines.
- Transport and accompany clients to medical appointments, and recreational activities.
- Participating in organization events.
Education
Diploma - Children’s Mental Health
Conestoga College
01.2021
Program - Addiction and Community Service
Everest College
01.2013
Skills
- Team management
- Proficient in coordinating discussions
- Support for independent living
- Meeting facilitation
- Client relationship management
- Interpersonal relationships
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Problem-solving abilities
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Teamwork and collaboration
- Active listening
- Time management abilities
- Case management
Certification
- CPR/First Aid - April 2025
- CPI (Non-Violent Crisis Prevention and Intervention) - July 8, 2025
- ASIST (Applied Suicide Intervention Skill Training) - Sept 2019
- WHMIS - Sept 2019
- Medication Training - Sept 2022
Education and Training
Leadership Development Skill - Sept 9, 2025
Languages
English
Full Professional
Timeline
Interim SIL House Leader
L’Arche Stratford
04.2024 - 08.2024
Assistant
Bethel, L’Arche Stratford
09.2022 - 04.2024
Supervisor
Hatts Off Specialized Services
09.2021 - 07.2022
Day and Evening Coordinator
Hatts Off Specialized Services
10.2014 - 09.2021
Front Line Staff
Hatts Off Specialized Services
07.2013 - 10.2014
Program - Addiction and Community Service
Everest College
Diploma - Children’s Mental Health
Conestoga College
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