Deborah Ezeugwu
Stephenville,NL
Summary
Proven track record in enhancing customer engagement and teamwork at Designer shoes warehouse, showcasing exceptional problem solving and people skills. Achieved significant improvements in client satisfaction and operational efficiency. Specializes in leveraging customer service expertise and collaboration abilities to drive results and foster positive outcomes. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Designer Shoe Warehouse
06.2023 - 07.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
House Cleaner
Chauntel Cleaning
05.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Child and Youth Worker
Rhema Chapel
01.2023 - 05.2023
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
- Evaluated program effectiveness regularly using participant feedback surveys along with other assessment tools leading towards continuous improvements.
Education
Associate of Applied Science - Practical Nursing (LPN)
College of North Atlantic
Stephenville, NL07.2026
High School Diploma -
Educare Chosen High School
Jos Nigeria 07.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
Languages
English
Professional Working
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification
Timeline
Sales Associate
Designer Shoe Warehouse
06.2023 - 07.2024
House Cleaner
Chauntel Cleaning
05.2023 - 09.2023
Child and Youth Worker
Rhema Chapel
01.2023 - 05.2023
Associate of Applied Science - Practical Nursing (LPN)
College of North Atlantic
High School Diploma -
Educare Chosen High School
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