Deborah Daeninck
Etobicoke,ON
Summary
Passionately driven to serve and care for people, with a zeal for impacting the world. Accumulated a wide range of bilingual professional and volunteer experiences in social services for youth, leadership in Christian ministries, and sales and customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Sales and Customer Service Representative (Senior Fitness Coach)
GoodLife Fitness Clubs
08.2020 - Current
- Outstanding customer service, high empathy and attentive communication, front desk leadership, effective problem-solving and deescalation skills, collaborative teamwork, overall club maintenance multitasking
- Right-hand/assistant to General Manager
- Membership sales and retention
- Fitness coaching and motivational support to current and potential members, empowering and inspiring them in their personal progress and development
- MOVE4KIDS Ambassador and fundraising
- Diversity, Equity, & Inclusion implementation
- Current WHMIS certification
- Current CPR/AED certification from canfitpro.
Christian Ministry Leader/Pastoral Mentor
International Church of Christ; International Christian Church
05.2000 - 12.2019
- Personal and spiritual mentoring of adolescents and adults (married, single professionals, students)
- Leadership and training of volunteers and members
- Event planning, variety of delegation and coordination, public speaking, small group facilitation, monthly administrative tasks
- Crisis intervention, assessment of needs including support plan and follow-up.
Store Manager/Assistant Manager
La Cache
08.2003 - 09.2008
- Management of retail boutique
- Excellent bilingual customer service
- Organization of staff (hiring, training, scheduling), product merchandising, execute overall store functioning, procedures and performance goals.
Education
Bachelor's Degree in Christian Ministry -
International College of Christian Ministry
California, U.S.A.2019
Bachelor's Degree In Social Work (BSW) -
University of Manitoba
Winnipeg, MB2000
Skills
- Training & Development
- Microsoft Office
- Interpersonal Relation Skills
- Social Work
- Public Speaking and Small Group Facilitation
- Sales and Service
- Professional telephone demeanor
- Musical Performance
Certification
Zumba Instructor training, 2019
CPR (A) and AED (canfitpro), valid until May 2026
Volunteer Experiences
- MOVE4KIDS Ambassador and fundraiser
- YMCA peer support fitness partner with mentally challenged member
- MERCY Worldwide/HOPE Worldwide volunteer
- Friendly visitor with senior (long-term care home)
Awards
- Dale Carnegie public speaking awards
- Also two university entrance scholarships.
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Senior Sales and Customer Service Representative (Senior Fitness Coach)
GoodLife Fitness Clubs
08.2020 - Current
Store Manager/Assistant Manager
La Cache
08.2003 - 09.2008
Christian Ministry Leader/Pastoral Mentor
International Church of Christ; International Christian Church
05.2000 - 12.2019
Bachelor's Degree in Christian Ministry -
International College of Christian Ministry
Bachelor's Degree In Social Work (BSW) -
University of Manitoba
Zumba Instructor training, 2019
CPR (A) and AED (canfitpro), valid until May 2026
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