Deborah Blacklock
Building Manager/ Office Administrator
Hamilton,ON
Summary
Personable Office Administrator with [Number] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
15
15
years of professional experience
Work History
Building Manager/Office Administrator
Homestead Land Holdings
08.2008 - 02.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
Education
No Degree -
Delta Secondary School
Hamilton, ONSkills
- Excellent Customer Service
- Hard Working
- Office Management
- Multi-Tasker
- Time Management
- Set Organizational Policies
- Customer Relationship Management
- Administration and Reporting
- Effective Written and Verbal Communication
- Tenant Relations Management
- Rent Collection
- Maintaining PPE
- Critical Thinking
- Issue Resolution
- Property Showing
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Building Manager/Office Administrator
Homestead Land Holdings
08.2008 - 02.2023
No Degree -
Delta Secondary School
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