Deborah Bernal
Calgary,AB
Summary
Enthusiastic and highly motivated cybersecurity student with a strong academic foundation and a passion for enhancing digital security. Currently in the final stages of program, gaining hands-on experience through internships and coursework in threat analysis, risk management, and network security. A quick learner and critical thinker with a proven ability to adapt to evolving cyber threats. Eager to apply knowledge and technical skills to contribute to a dynamic cybersecurity team and help organizations safeguard their digital assets from emerging threats upon graduation and currently pursuing CompTIA Security+ , Network+ and CompTIA A+ .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Manager
Boardwalk REIT
05.2020 - Current
- Resident Relations:
- Build and maintain positive relationships with residents.
- Address and resolve resident inquiries, concerns, and requests promptly and professionally.
- Foster sense of community and promote friendly and welcoming atmosphere.
- Property Maintenance:
- Regularly inspect property to identify maintenance needs.
- Coordinate and oversee maintenance and repairs, ensuring they are completed in timely and cost-effective manner.
- Ensure property is well-maintained, clean, and safe for residents.
- Leasing and Occupancy:
- Market available units and assist in leasing process.
- Screen prospective residents and facilitate move-in and move-out processes.
- Maintain accurate records of lease agreements, renewals, and vacancies.
- Financial Management:
- Collect rent and other fees from residents and ensure accurate record-keeping.
- Manage property's budget and expenses effectively.
- Work to reduce operating costs while maintaining high-quality services.
- Administrative Duties:
- Handle paperwork, including lease agreements, notices, and resident documentation.
- Maintain organized records and reports related to property operations.
- Assist in developing and implementing property policies and procedures.
- Emergency Response:
- Be available for after-hours emergencies and handle emergency situations professionally and efficiently.
- Ensure property is compliant with safety and security standards.
Volunteer as Sunday School Teacher Ministry Head
Logos Global Missions Church Of Calgary
01.2019 - Current
- Lesson Planning and Delivery:
- Prepare and deliver age-appropriate lessons that align with our faith and values.
- Create engaging and interactive teaching materials.
- Encourage open discussions and questions related to faith and spirituality.
- Mentorship and Guidance:
- Be positive role model for children and embody values of our faith.
- Provide mentorship and guidance to help children understand and practice their faith.
- Encourage personal growth, empathy, and community involvement.
- Classroom Management:
- Maintain safe, respectful, and inclusive classroom environment.
- Manage classroom behavior and address any issues that arise.
- Ensure all children feel valued and included.
- Collaboration:
- Work closely with other Sunday School Teachers and volunteers to coordinate activities and events.
- Communicate with parents and caregivers regarding progress and needs of their children.
- Participate in volunteer meetings and training sessions.
- Continued Learning:
- Stay informed about educational and faith-related developments and resources.
- Participate in ongoing training and development opportunities as provided by organization.
Visitor Services Coordinator
WonderHub
04.2019 - 05.2020
- Strategic Leadership:
- Develop and execute forward-looking strategic plan that aligns with museum's mission and values.
- Drive innovation and growth, expanding museum's reach and impact in community.
- Team Leadership:
- Recruit, mentor, and manage highly talented and diverse team.
- Foster culture of collaboration, professional development, and excellence.
- Fundraising and Development:
- Lead fundraising efforts to secure financial support for museum, including grants, donations, and partnerships.
- Develop and maintain strong relationships with donors and community stakeholders.
- Financial Management:
- Oversee museum's budget and financial performance, ensuring fiscal responsibility.
- Explore revenue-generating opportunities and optimize resource allocation.
- Community Engagement:
- Act as public face of museum, building and maintaining positive relationships with community, schools, and partner organizations.
- Represent museum at community events and advocate for its mission.
- Program Development:
- Collaborate with Education and Exhibit teams to create innovative and engaging programs and exhibits.
- Ensure museum continues to offer educational and entertaining experiences for children and families.
- Board Relations:
- Work closely with board of directors to provide strategic guidance and regular updates.
- Engage board members in fundraising, governance, and community involvement.
Front Manager
Grainfields Family Restaurant
03.2018 - 04.2019
- Guest Relations:
- Welcome and engage with guests to create positive and memorable dining experience.
- Address guest inquiries, concerns, and special requests promptly and professionally.
- Ensure high level of customer satisfaction through exceptional service.
- Staff Management:
- Recruit, train, and supervise front-of-house staff, including hosts, servers, and bartenders.
- Schedule and assign duties to staff, manage performance, and address any issues.
- Foster positive team culture and provide ongoing training and development.
- Dining Room Operations:
- Maintain clean, organized, and aesthetically pleasing dining room.
- Ensure efficient table turnover, taking reservations, and managing waitlists.
- Monitor and manage guest flow to optimize seating capacity.
- Quality Control:
- Monitor food and beverage quality, presentation, and consistency.
- Work closely with kitchen and bar teams to address any service-related issues.
- Enforce company service standards to ensure consistent guest experience.
- Inventory and Supplies:
- Manage inventory of restaurant supplies, including flatware, glassware, and linens.
- Place orders for supplies and equipment as needed, and maintain cost control.
- Ensure that all equipment and dining areas are well-maintained.
- Financial Management:
- Assist in developing budgets and cost control measures.
- Monitor sales, labor costs, and other financial performance indicators.
- Identify and implement strategies to maximize revenue and profitability.
Food Service Supervisor
Tim Hortons
02.2014 - 03.2018
- Team Leadership:
- Supervise and lead front-line staff, including counter service, kitchen staff, and cashiers.
- Provide training, guidance, and ongoing feedback to maintain high-performing team.
- Foster positive and collaborative work environment.
- Customer Service:
- Ensure excellent customer service by coaching and setting positive example for team.
- Address customer inquiries, concerns, and special requests promptly and professionally.
- Maintain friendly and inviting atmosphere for customers.
- Operational Excellence:
- Oversee daily operations of restaurant, including food preparation, order accuracy, and service speed.
- Monitor inventory levels, including food, beverages, and supplies, and coordinate restocking as needed.
- Maintain clean and organized restaurant environment in adherence to health and safety standards.
- Quality Control:
- Ensure quality, presentation, and consistency of food and beverages.
- Conduct spot-checks on orders to verify accuracy and quality.
- Address any issues related to service, quality, or cleanliness.
- Financial Management:
- Assist in inventory management, cost control, and waste reduction.
- Handle cash management, including cash handling and end-of-shift reconciliations.
- Participate in preparation and monitoring of budgets and financial performance indicators.
Education
Diploma - Information Technology - Cybersecurity
ABM College
Calgary, AB03.2024
Bachelor of Science - Business Management - Entrepreneurial
Polytechnic University of The Philippines
Quezon City06.2010
Bachelor of Science - Information Technology
Polytechnic University of Quezon City
Quezon City Philippines09.2004
Skills
Safety Compliance
Complaint Handling
Rule Enforcement
Emergency Response
Codes Compliance
Dispute Handling
Work Planning
Data Entry
Clear Communication
Schedule Coordination
Microsoft Office 365
Outlook, Gmail , google drive or one drive
PowerPoint and Excel
Basic computer management
Security Management and Enhancement
Critical Thinking
Administrative Leadership
Decision-Making
Video Surveillance
Customer Service-Focused
Budget Preparation
Security Tools
Cybersecurity Policies and Compliance
Penetration Testing
Secure Coding
Cloud Security
Cybersecurity Frameworks
Cryptography
Security Certifications
Soft Skills
Linux/Unix
Windows Security
Scripting and Automation
Mobile Security
Continuous Learning
Languages
English
Full Professional
Tagalog
Native or Bilingual
Certification
Qualys Web Scanning Certificate
Effective Leadership
Empowering your Leadership Potential
Understanding the Trading System
Entrepreneurship Development
The New Era of Management
Timeline
Resident Manager
Boardwalk REIT
05.2020 - Current
Visitor Services Coordinator
WonderHub
04.2019 - 05.2020
Volunteer as Sunday School Teacher Ministry Head
Logos Global Missions Church Of Calgary
01.2019 - Current
Front Manager
Grainfields Family Restaurant
03.2018 - 04.2019
Food Service Supervisor
Tim Hortons
02.2014 - 03.2018
Diploma - Information Technology - Cybersecurity
ABM College
Bachelor of Science - Business Management - Entrepreneurial
Polytechnic University of The Philippines
Bachelor of Science - Information Technology
Polytechnic University of Quezon City
Qualys Web Scanning Certificate
Effective Leadership
Empowering your Leadership Potential
Understanding the Trading System
Entrepreneurship Development
The New Era of Management
Similar Profiles
Andriy PishkovychAndriy Pishkovych
Renovation Specialist/Maintenance Technician at Boardwalk REITRenovation Specialist/Maintenance Technician at Boardwalk REIT
Eryn NorrishEryn Norrish
Customer Care Manager at Boardwalk REITCustomer Care Manager at Boardwalk REIT
Edevars CelianEdevars Celian
Security Guard at Boardwalk ReitSecurity Guard at Boardwalk Reit