Experienced bilingual (French/English) recruiter with over three years of expertise in full-cycle recruitment, specializing in various roles. Proven ability to manage high-volume recruiting campaigns, conduct interviews, and support the onboarding process. Skilled in building strong client relationships, ensuring compliance, and utilizing applicant tracking systems (ATS). A results-driven professional with a strong focus on delivering exceptional candidate experiences and meeting organizational hiring needs in fast-paced environments.
- Facilitated successful troubleshooting for 80+ customers a day while the team average was 30+, guiding root cause investigations and educating customers to prevent further challenges
- Resolved customer inquiries received via various channels promptly and professionally, while adhering to established guidelines
- Coordinated with team leads and district managers to resolve escalated customer inquiries