Deborah Albrecht

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.,,,Pixel POS
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to federal laws regarding alcoholic beverage services and customer regulations.
• Increased daily monthly sales by 10%

• Operated cash register to accept cash, credit card and gift card payments.
• Took phone calls to book tee times and answer questions pertaining to golf operations.
• Educated members and customers on new products, services and discounts to promote additional sales.
• Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
• Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Developed strong rapport with customers and created positive impression of business.
• Managed efficient cash register operations.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

• Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
• Increased members by 80% in a two year period.
• Met and exceeded yearly targets.
• Surpassed sales objectives several consecutive years by cultivating productive member partnerships.
• Created professional sales presentations and seminars to effectively demonstrate associations accomplishments and member savings
• Broadened territories and negotiated successful contracts by seeking out new members and utilizing leadership skills.
• Documented member interactions using SalesForce to capture data in processing system.
• Created strategies to develop and expand sales of services to existing members which resulted in significant increase in annual revenue.
• Expanded customer base and boosted profit within organization

4 Year Business & Commerce Diploma