Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Re/Max Realtron Barry Cohen Homes Inc., Brokerage
12.2015 - 04.2022
Prepared offers and related documents
Uploaded and upkept MLS listings
Prepared feature sheets, brochures and marketing material
Updated and upkept company websites and social media websites
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Handled confidential documents in an organized fashion according to established protocol.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Organized both physical and digital files and updated reports to coordinate project materials.
Prepared and prioritized calendars and correspondence.
Created travel arrangements for senior managers according to their requirements.
Corporate Accounting Specialist
Royal LePage Estate Services
07.2015 - 12.2015
Assessed data and information to check entries, calculations and billing codes for accuracy.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Performed monthly, quarterly and annual closing activities for assigned areas.
Tracked income and expenses for business using accounting software.
Managed employee benefits and allowances
Researched, documented, and resolved complex accounting inquiries from internal departments.
Review, set up and update Independent Contractor profiles
Analyze realtor compensation plans to ensure adherence to guidelines and qualification levels
Review license renewals to ensure compliance with the Real Estate and BusinessBrokers Act
Communicate with Branch Managers on various issues including plan set up and realtorset up, license renewals and terminations
Administrative Assistant
REMAX Ultimate Realty Inc., Brokerage
04.2009 - 07.2015
Proving administrative support to the Broker of Record and over 100 SalesRepresentatives
Preparing legal documents including Agreements of Purchase and Sale, Waivers andAmendments
Editing and proofreading documents prepared by the Broker of Record and officeManager
Processing deals and financial transactions in accordance with deadlines
Scheduling appointments for internal and external Sales Representatives
Planning company events alongside Office Manager
Training new staff on company policies, procedures and practices
Performing day-to-day office duties, including organizing files and paperwork,distributing faxes, emails and mail, and ensuring the office area is organized andsupplies and fully stocked
Education
Journalism Advanced Diploma
Humber College
Toronto, ON
05-2012
Skills
Clerical Support
Reception Oversight
Office Administration
Database Management
Research
Scheduling
Calendar Management
Microsoft
Administrative Operations
Strong Problem Solver
Spanish Fluency
Customer Service
Scheduling and Calendar Management
Resourceful
Timeline
Administrative Assistant
Re/Max Realtron Barry Cohen Homes Inc., Brokerage
12.2015 - 04.2022
Corporate Accounting Specialist
Royal LePage Estate Services
07.2015 - 12.2015
Administrative Assistant
REMAX Ultimate Realty Inc., Brokerage
04.2009 - 07.2015
Journalism Advanced Diploma
Humber College
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