Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debi Wood

Trail

Summary

With a proven track record at Emergency Health Services, I excel in emergency response and client relationship building. My expertise in safety management and effective communication has significantly enhanced patient care and satisfaction. I'm known for my critical thinking and ability to improve operational efficiency, contributing to higher public confidence in EMS services.

I'm experienced with managing daily service operations and maintaining operational efficiency. I'm able to utilize strong problem-solving abilities to address issues promptly. My knowledge of effective communication and teamwork ensures seamless service delivery.

Overview

13
13
years of professional experience

Work History

Medical Transport Services Operator

Emergency Health Services
02.2021 - 05.2024
  • Ensured all safety protocols were followed during daily operations to create a secure working environment.
  • Established strong relationships with clients, leading to increased loyalty and repeat business opportunities.
  • Collaborated with team members to improve overall performance and achieve company goals.
  • Conducted thorough equipment inspections, ensuring optimal functionality and safety standards were met.
  • Increased customer satisfaction through consistent, high-quality service delivery.
  • Coordinated schedules with various departments for seamless integration of services provided.
  • Provided expert guidance for customers, effectively addressing inquiries and concerns.
  • Assisted in the training of new employees, sharing valuable knowledge and industry experience.
  • Operated Wheelchair Lift to deliver services to customers.

Primary Care Paramedic

Emergency Health Services
05.2011 - 02.2021
  • Provided high-quality pre-hospital care by maintaining up to date knowledge of emergency medical procedures and protocols.
  • Enhanced patient care by efficiently assessing, treating, and monitoring medical emergencies in various settings.
  • Ensured a safe work environment by adhering to safety guidelines during medical interventions and vehicle operations.
  • Ability to stay calm under pressure.
  • Developed strong rapport with patients from diverse backgrounds, fostering trust and cooperation throughout their treatment experience.
  • Improved response times through effective communication within the emergency team and coordination with dispatchers.
  • Maintained accurate documentation of patient encounters, ensuring proper billing and continuity of care for follow-up appointments.
  • Collaborated with EMS team members to develop more efficient processes for patient assessment, transportation, and transfer of care to hospital staff.
  • Established and maintained strong rapport with hospital personnel to foster seamless communication in emergency situations.
  • Performed advanced life support techniques such as IV access, and defibrillation when necessary to save patient lives.
  • Assisted physicians in stabilizing critical patients upon arrival at the hospital setting, ensuring smoother transition into advanced care.
  • Contributed to a positive team environment by actively participating in staff meetings, training sessions, and collaborative problem-solving initiatives.
  • Administered appropriate medications and treatments for various medical conditions, contributing to better patient outcomes.
  • Maintained adherence to dispatch communication and response protocols.
  • Maintained equipment readiness by regularly inspecting supplies, medications, tools, and vehicles according to established guidelines.
  • Contributed to higher patient satisfaction scores by providing compassionate care during stressful situations.
  • Increased public confidence in local EMS services by consistently demonstrating professionalism and expertise while interacting with community members.
  • Completed medical reporting and documentation to transfer information from scene to hospital.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Took patient health histories and asked questions to determine cause of illness or injury.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.

Education

Paramedicine

Maritime School of Paramedicine
Dartmouth, Nova Scotia
05-2011

Skills

  • Emergency response
  • Critical thinking
  • Multitasking abilities
  • Active listening and effective communication
  • Safety management
  • Client relationship building
  • Teamwork and collaboration
  • Attention to detail
  • Data entry proficiency
  • Basic mathematical calculations
  • Reliability

Timeline

Medical Transport Services Operator

Emergency Health Services
02.2021 - 05.2024

Primary Care Paramedic

Emergency Health Services
05.2011 - 02.2021

Paramedicine

Maritime School of Paramedicine
Debi Wood