Debi Szilasy
Chatham
Summary
At A. Gold & Sons Ltd., I excelled as an Office Manager, streamlining operations and enhancing confidentiality. My adeptness in office management and customer service significantly improved communication channels and operational efficiency. By implementing innovative organizational strategies, I played a pivotal role in maintaining a balanced budget and fostering a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Office Manager
A. Gold & Sons Ltd.
07.2011 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing customer inquiries or concerns via phone calls, email correspondence or in person.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures, policies and guidelines.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Office Administration -
St. Clair College of Applied Arts And Technology
ChathamSkills
- Customer service
- Office management
- Organizational skills
- Data entry
- Clear oral/written communication
- Administrative support
- Payroll processing
- Bookkeeping
- Mail handling
- Teamwork and collaboration
- Good judgment
Languages
English
Full Professional
Interests
- Baseball
- Volleyball
- Watching Movies and TV Shows
- Travel
Timeline
Office Manager
A. Gold & Sons Ltd.
07.2011 - Current
Office Administration -
St. Clair College of Applied Arts And Technology
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