Debbie Wright
Tsawwassen,Canada
Summary
Experienced operations professional skilled in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs, leading cross-functional teams, and proficient in project management, process improvement, and resource allocation. Known for enhancing operational performance with a proven track record of success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Commercial Real Estate Brokerage
01.2018 - Current
- Facilitate the needs of the back office to ensure the smooth operation of (3) offices
- Negotiate all office contracts, accounts payable and commission distribution
- Monitor, motivate, and maintain productivity among the administrative and sales teams to ensure high productivity
- Implement and train on new systems
- Establish each office from design and renovation to licensing and insurance; maintain all locations and records
- Procure, maintain, and manage our client and prospect database
- Manage, design & execute all marketing efforts (both print and online)
- Responsible for research and documentation to open new brokerages and licensing requirements
- Enhanced attention to detail in database management
- Developed and implemented strategies to maximize sales process, including followup and documentation
Education Manager (P/T Remote)
OHM Medical Training
01.2012 - Current
- Establish annual course schedule, process all registrations, coordinate venues and instructors
- Update and maintain website
- Create and maintain the back-office online organizational system for instructor use to ensure transparency
- Communicate with all registrants to ensure receipt of necessary pre-course material and that all pre-requisites have been met
- Coordinate with multiple governing bodies to ensure that all certifications are up to date, enabling attendees to obtain their required licenses.
Project / Event Manager
Consider It Done
01.2002 - 01.2018
- Contracted by individuals and companies to manage a combination of event planning and administrative projects, ranging from small one-day events to long-term contract positions.
- Created several charity events, golf tournaments, and private and public events of all sizes
- Creator and organizer of a Women’s Golf Club (Ladies of the Links), which takes place several times throughout the year at a host course, currently going into our 11th year (2015 to present). One of many ongoing annual events.
- Spearheaded event planning initiatives utilizing organizational skills to enhance attendee satisfaction,
Education
Human Resources Management -
San Francisco State University
San Francisco, CA12-1998
Skills
- Effective communication
- Project coordination
- Analytical problem-solving
- Brand marketing
- Organizational Development
- Strategic operations oversight
- Customer service
- Training material development
- Strategic decision-making
- Planning and implementation
- Operational management
- Effective strategic planning
- Workflow optimization
- Implementation of policies and procedures
Certification
CANFIT - Certified Group Fitness Instructor
Timeline
Operations Manager
Commercial Real Estate Brokerage
01.2018 - Current
Education Manager (P/T Remote)
OHM Medical Training
01.2012 - Current
Project / Event Manager
Consider It Done
01.2002 - 01.2018
Human Resources Management -
San Francisco State University
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