Summary
Overview
Work History
Education
Skills
Languages
Certification
H & S certified level 2
Timeline
Generic

Debbie Tully

Trent Lakes,ON

Summary

Proven Branch Manager with a track record of enhancing revenue growth and client satisfaction at Quantum Management Services with strong history of success in building relationships, promoting brands and representing organizations in different settings. Knowledgeable about Manpower's and Quantum audiences and communicate key messaging effectively. Committed to driving brand awareness and achieving organizational goals. Astute Ambassador possessing excellent communication, negotiation and diplomatic skills. Proven track record of successfully representing and promoting interests in different forums. Skilled in developing and strengthening relationships with key stakeholders.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Part Time Client Ambassador

Adecco
04.2023 - Current

Call existing and new Clients to set up meetings

Follow up on client meetings

Populate Leads in excel

Developed and maintained extensive network of community contacts, resulting in increased visibility and documented all notes in SalesForce.

Branch and Sales Manager

Staff Plus
11.2018 - 03.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Hired and trained new Staff.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Led a successful sales team by providing motivational coaching and performance-based incentives./
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Branch Manager

Manpower
07.2012 - 10.2018
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.*
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision making support.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently

Branch Manager

Quantum Management Services Limited
05.1998 - 05.2012
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.6
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.*
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.

Education

Leadership Development%

Banff Academy
BC
05.2005

Criticism And Discipline For Managers

Banff Academy
BC
09.2003

Skills

  • Research and analysis
  • Customer Engagement
  • Product Knowledge
  • Brand Awareness
  • Customer Education
  • SalesForce
  • Microsoft Office

Languages

English-
Native or Bilingual

Certification


  • Certified Level 2 Health & Safety Advisor

H & S certified level 2

As a Health and Safety advisor Level 2 I was responsible for booking H & S reviews with clients to ensure all Health and Safety boards and polices were posted and available for viewing on their Health and Safety boards.

I would tour plants to ensure there was a safe working environment for our associates.

Review with clients yearly to make sure new policies were updated and accurate.

Assist clients with getting their Health and Safety implemented with having boards in various locations that were always available to their employees. 

Timeline

Part Time Client Ambassador

Adecco
04.2023 - Current

Branch and Sales Manager

Staff Plus
11.2018 - 03.2020

Branch Manager

Manpower
07.2012 - 10.2018

Branch Manager

Quantum Management Services Limited
05.1998 - 05.2012

Leadership Development%

Banff Academy

Criticism And Discipline For Managers

Banff Academy
Debbie Tully