Debbie Ryan
Stratford,PEI
Summary
Accomplished Assistant Manager at Dollarama with a proven track record in enhancing sales growth and customer satisfaction. Expert in staff development and retail operations management, demonstrating exceptional negotiation and team motivation skills. Achieved significant improvements in financial accuracy and staff performance, contributing to a positive and productive work environment. In charge of health and safety doing schedules.
Have million miles for safe driving for tractor trailer.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollarama
04.2021 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Supervisor
Dollarama
04.2021 - 02.2022
Supervisor
Tim Hortons
03.2019 - 04.2021
Truck Driver
MIDLAND
04.2002 - 06.2017
Education
Tractor Trailer -
JVI
Summerside, PE06.2004
General
Midgeville North High School
Saint John, N.B.06.1976
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Recruiting and interviewing
- Sales Strategies
- Customer Relationship Management (CRM)
- Retail Operations Management
- Strategic Planning
- Staff Development
- Sales Growth
- Policy Enforcement
- Orientation and training
- Sales Reporting
- Employee Performance Evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost Reduction
- Cost Control
- Schedule oversight
- Negotiation
Languages
English
Elementary
Certification
I have my CPR and First Aid certificate
Timeline
Assistant Manager
Dollarama
04.2021 - 05.2024
Supervisor
Dollarama
04.2021 - 02.2022
Supervisor
Tim Hortons
03.2019 - 04.2021
Truck Driver
MIDLAND
04.2002 - 06.2017
Tractor Trailer -
JVI
General
Midgeville North High School
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