Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Purdon

Barrie,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

29
29
years of professional experience

Work History

Sales Professional

Ashley HomeStores
11.2017 - Current
  • Provide product knowledge, features and benefits to help inform guests purchase decisions
  • Meet or exceed sales and productivity goals
  • Ensure stock availability
  • Enter sales orders and take payments
  • Manage open orders and delivery timelines
  • Able to create, design and coordinate attractive room settings
  • Well organized ability to follow through tasks to completion
  • Excellent verbal communication and interpersonal skills
  • Experienced with MS office products, proficient with in house computer programs and technology
  • Work with management team to ensure day to day operation procedures are followed
  • Customer service
  • Maintain standards and cleanliness of the store
  • mentor and coach new team members

Sales Professional

The Brick Ltd
10.2011 - 06.2017
  • Sales in all areas of the store with the focus on furniture and mattresses
  • building a strong repeat client base
  • working as a team member to help the store achieve the monthly goals in sales and add ons
  • Achieved Presidents Club delivering over $800,000 a year

Sales Associate

Lastman's Bad Boy
04.2009 - 10.2011
  • Sales in all areas of the store,responsible for the sales from beginning to end including finding stock and scheduling delivery areas

Licensed Real Estate Sales Associate

Remax Real Estate
03.2005 - 08.2009
  • Maintained customer files and website
  • Answered the phones, gave information to customers regarding their listings or homes for sale
  • Able to write and negotiate contracts with buyers and sellers

Sales and Custom Picture Framer

Carriage House Picture Framing
03.2003 - 04.2005
  • Sales of art and custom framing
  • Building and maintaining a strong customer base,the majority of sales resulted in satisfied repeat customers
  • Working with the owner to determine advertising needs, designed newspaper and other print media ads
  • Maintained and updated all computer pricing and computer files, order taking and inventory

Sales and Custom Picture Framer

Framing And Art Centre
01.2002 - 03.2003
  • Responsible for over 70% of daily sales in the company, I built and maintained a large repeat customer base which consisted of retail and wholesale clients
  • Day to day operation of the business
  • Expanded sales to include commercial accounts

Team Leader

La Senza
07.2001 - 07.2002
  • Responsibilities included sales, store set up and day to day operations.
  • As Team Leader I was the motivator for other employees in the store and was the right hand person to the Manager and Assistant Manager

Gallery Manager

Mackenzie Gallery
05.1999 - 07.2001
  • Sales of custom framing and fine art
  • Responsible for running 2 locations of Mackenzie Gallery as the owner was out of the country for the time I was employed.
  • All financial, bookkeeping, and stock ordering. Hired 4 of the 6 employees and maintained a good working relationship with both galleries.
  • Organized Artist showing and signings, merchandised and arranged art in both galleries

Department Manager

Michaels Arts And Crafts
09.1994 - 04.1999

I have worked in every dept of Michaels, including cash office. I helped establish and run the classroom in the store, where art in many forms was taught and was responsible for the entire kids art program. My final position at Michaels was the Framing Department Manager, I oversaw the entire department and was responsible for merchandising and maintaining a projected budget

Sales and Custom Framing

Education

Marketing Management

University of Toronto
Toronto, ON

Business

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Strong sense of design and ability to find furniture choices that meet customers needs
  • Daily maintain visual standards and cleanliness of the store
  • Help train and coach new team members
  • Positive team member, I am always ready to step up and do what is needed in the day to day running of the store and keeping the team in a positive frame of mind

Timeline

Sales Professional

Ashley HomeStores
11.2017 - Current

Sales Professional

The Brick Ltd
10.2011 - 06.2017

Sales Associate

Lastman's Bad Boy
04.2009 - 10.2011

Licensed Real Estate Sales Associate

Remax Real Estate
03.2005 - 08.2009

Sales and Custom Picture Framer

Carriage House Picture Framing
03.2003 - 04.2005

Sales and Custom Picture Framer

Framing And Art Centre
01.2002 - 03.2003

Team Leader

La Senza
07.2001 - 07.2002

Gallery Manager

Mackenzie Gallery
05.1999 - 07.2001

Department Manager

Michaels Arts And Crafts
09.1994 - 04.1999

Marketing Management

University of Toronto

Business

Seneca College of Applied Arts And Technology
Debbie Purdon