Debbie Lawson
Edmonton,Ab
Summary
Dynamic professional with a proven track record at Ironworkers Local 720, excelling in organizational skills and customer service. Expert in enhancing member experiences and streamlining operations, exceptional multitasking abilities and verbal communication. Achieved significant improvements in member satisfaction and operational efficiency, embodying teamwork and collaboration.
Overview
24
24
years of professional experience
Work History
Respite Care Worker
Alberta Health Services- Private Home
02.2018 - 12.2021
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Supported families in maintaining a stable home environment by offering temporary relief from caregiving duties.
- Established safe and nurturing environment for individuals under care, ensuring their comfort and well-being.
Member Experience Liaison
City of Edmonton
01.2017 - 01.2018
- Monitoring 3rd floor fitness level/ Customer service
- Set up and tear down of all equipment for public recreation use
- Security of recreation center
Administrative Assistant
Ironworkers Local 720
07.1997 - 09.2016
- Office organization by maintaining filing system, ordering and maintain stock
- Emotionally supported membership with conflicts regarding medical claims, death benefits, substance abuse, insurance and personal requests
- Managed reception area, telephones and greeting of members and non members
- Liason between local 720 job stewards and potential members of 720
Education
Hospitality And Tourism
Red Deer College
Red Deer, AB02-1992
Accounting
School Within A College
Red Deer, AB01-1989
Skills
- Assessment capabilities
- Assertiveness
- Mediation skills
- Influencing skills
- Multitasking Abilities
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Respite Care Worker
Alberta Health Services- Private Home
02.2018 - 12.2021
Member Experience Liaison
City of Edmonton
01.2017 - 01.2018
Administrative Assistant
Ironworkers Local 720
07.1997 - 09.2016
Hospitality And Tourism
Red Deer College
Accounting
School Within A College
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