Debbie Laselva
Windsor,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
30
30
years of professional experience
Work History
Program Coordinator
St. Clair College
Windsor, ON
09.2005 - 10.2024
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Instructor
St. Clair College
Windsor, ON
08.2002 - 08.2005
- Developed and implemented lesson plans to instruct students on the principles of mathematics, science and English.
- Provided individualized instruction to students to improve their academic performance.
- Monitored student behavior in order to maintain an effective teaching environment.
- Encouraged students' critical thinking skills by facilitating classroom discussions.
Travel Consultant
American Express
Windsor, ON
02.1995 - 07.2002
- Provided customers with detailed information about travel destinations and packages.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Resolved any issues related to travel plans and services.
Education
Bachelor of Arts - Psychology
University of Windsor
Windsor, ON04-2001
Certificate - Travel And Tourism
St Clair College
Windsor, ON04-1980
Skills
- Program Planning
- Programming Documentation
- Implementation Management
- Program Management
Timeline
Program Coordinator
St. Clair College
09.2005 - 10.2024
Instructor
St. Clair College
08.2002 - 08.2005
Travel Consultant
American Express
02.1995 - 07.2002
Bachelor of Arts - Psychology
University of Windsor
Certificate - Travel And Tourism
St Clair College
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