Summary
Overview
Work History
Education
Skills
Timeline
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Debbie Kar

Niagara Falls,ON

Summary

Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative with 10 plus years experience. Motivated to maintain customer satisfaction and contribute to company success. History of keeping work areas clean, neat and professionally arranged. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

1
1
year of professional experience

Work History

Deli Clerk/Cashier

MITCHELL'S BAKERY AND MARKETPLACE
St. Catharines, ON
11.2021 - Current
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared salads, soups and sandwiches for customers.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Cashier/Service Desk

Home Depot
Niagara Falls, Ont
  • Answer customers questions about merchandise and store policies
  • Learned duties for various positions and provided backup at key times.
  • Promoting store credit cards
  • Accept cash, credit cards, and check payments for merchandise
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Complete forms in accordance with company procedures
  • Provide services to customers, such as order placement or account information.
  • Processed refunds and exchanges in accordance with company policy.

Counter/Baker

Tim Hortons
St. Catharines, ON
  • Believes strongly in delivering quality donuts coffee and pastries to customers to brighten their days while following policies
  • Work quickly and accurately
  • Excellent at problem- solving and communicating with team members
  • Greet and serve customers.
  • Maintained stock and replenished workstation products.

Manager

Avondale Variety Store
St. Catharines, Ontario
  • Provided onsite training
  • Prepared accounting and financial documents for daily analysis
  • Bank deposits
  • Trained new employees
  • Weekly orders for various stock
  • Opened and closed the store
  • Stock shelves
  • Proficient with debit and lottery terminals
  • Managed a staff of 5.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Diploma -

St. Catharines Collegiate St

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Skills

  • Energetic work attitude Results-oriented
  • Customer service expert Customer Needs Assessment
  • Adaptive team player
  • Customer Satisfaction Troubleshooting
  • Money Handling
  • Cleaning and Sanitizing
  • Time Management Skills
  • Credit and Cash Transactions
  • Order Taking
  • Stocking and Replenishing

Timeline

Deli Clerk/Cashier

MITCHELL'S BAKERY AND MARKETPLACE
11.2021 - Current

Cashier/Service Desk

Home Depot

Counter/Baker

Tim Hortons

Manager

Avondale Variety Store

Diploma -

St. Catharines Collegiate St

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Debbie Kar