Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
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Debbie Jenkins

Debbie Jenkins

99 Engles Rd, Campbell River,BC

Summary

Highly organized Hospital Unit Clerk with over 20 years experience dealing with the public in both Campbell River and Comox. Excellent organizational, leadership, accuracy, and time management skills. Able to prioritize, multitask, maintain patient schedules, and continue to be a positive team member.

Overview

17
17
years of professional experience

Work History

Hospital Unit Clerk, Cancer Care Unit

VIHA
Comox, BC
10.2019 - Current
  • Create doctor daily/weekly schedules and slates
  • Process/transcribe doctor's orders
  • Book patient appointments, while minimizing other scheduling conflicts for the patients
  • Contact patients for appointment reminders, follow-ups, and to conduct COVID pre-screening via emails, phone calls, or setting up virtual appointments
  • Maintain up to date inventory of office supplies, patient brochures and reference materials
  • Work closely with various hospital departments, hospitals, and oncology teams both locally and from Victoria to help provide a more positive experience for the patients
  • Data entry using various computer programs

Hospital Unit Clerk, Emergency Dept

VIHA
Comox, BC
07.2009 - Current
  • Transcribe doctor's orders
  • Work efficiently, effectively, and accurately in a fast paced and demanding environment while prioritizing the whole time
  • Maintain open communication with all levels of staff, patients, and their family members
  • Prepare, admit, and discharge charts for outpatient and inpatient services
  • Make and receive phone calls to help the continual flow of the department

Endo/OR Booking Clerk

VIHA
Campbell River, BC
04.2008 - 10.2019

CareConnectPowePowerchart

  • Use Powerchart, PMOffice, ORSOS-Prod, Report Manager, Microsoft Word, Excel computer programs
  • Great report with the nursing staff, doctors and their office staff
  • Waitlisted patient booking packages in a timely manner according to booking guidelines and policies
  • Produce daily slates to distribute to necessary hospital departments and surgeon's offices
  • Completed post scope data entry on a regular basis with accuracy and completeness

Education

Hospital Unit Clerk Diploma -

North Island College
Campbell River, BC
06.2002

Basic Fitness Leader -Exercise To Music

BC Recreation & Parks Association
Campbell River, BC
08.2000

Fitness Instructor - Group Fitness Classes

YMCA Canada
Victoria, BC
03.1994

Skills

  • Proficient time management skills
  • Supportive and approachable team member
  • Trained in client/patient privacy and confidentiality processes
  • Detail orientated
  • Adaptable and quick to learn
  • Excellent Verbal and Written Communication skills
  • Knowledge and use of various computer and video conferencing programs including: Microsoft Windows, Word, Excel, ZOOM, FaceTime, and numerous hospital Intranet computer programs including Skype, My Virtual Visit, and Scheduling Appointment Book

Activities

  • I enjoy the outdoors and try to get out and enjoy our beautiful area through hiking, biking, paddle boarding, and gardening.

References

References available upon request.

Timeline

Hospital Unit Clerk, Cancer Care Unit

VIHA
10.2019 - Current

Hospital Unit Clerk, Emergency Dept

VIHA
07.2009 - Current

Endo/OR Booking Clerk

VIHA
04.2008 - 10.2019

Hospital Unit Clerk Diploma -

North Island College

Basic Fitness Leader -Exercise To Music

BC Recreation & Parks Association

Fitness Instructor - Group Fitness Classes

YMCA Canada
Debbie Jenkins