Debbie Gardner
London,ON
Summary
Dynamic Retail Sales Associate with a proven track record at Sara Sohan, excelling in customer engagement and problem-solving. Expert in cash handling and fostering customer loyalty, demonstrated by significantly enhancing the shopping experience. Skilled in policy adherence and stock replenishment, ensuring operational excellence and a professional store environment.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sara Sohan
06.2017 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Education
Executive Secretarial - Business And Secretarial
Fanshawe College of Applied Arts And Technology
London, ON04.1980
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Retail Sales
- Customer Engagement
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Money Handling
- Product Knowledge
- Cash Register Operation
- Professional Appearance
- Store maintenance
- Phone Etiquette
- Transaction Processing
- Policy and Procedure Adherence
- Stock replenishment
- Display Setup
Languages
English
Full Professional
Timeline
Retail Sales Associate
Sara Sohan
06.2017 - 03.2020
Executive Secretarial - Business And Secretarial
Fanshawe College of Applied Arts And Technology
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