I work well under pressure. I retired from a job I enjoyed in September 2021, with the intention of taking some time off and then seeking another challenge. I am ready for a new and exciting challenge. I bring 44 Years of customer service and over 20 Years of managerial experience with me. I enjoy working and interacting with the public, and since my retirement from the food industry, I have discovered I have a passion for selling.
Overview
44
44
years of professional experience
Work History
Sales Associate
Melanie Lynn
St Johns, NL
12.2023 - Current
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Up sell to compliment items customers chose with accessories etc
Non-Food Manager
Sobeys
St Johns, Newfoundland and Labrador
07.1980 - 09.2021
I was Manager of the Non Food department for over 20 years
I worked my way up from a part-time cashier
During my time in this position, I had 5 people on my team
My duties consisted of scheduling and managing the 5 people on my team
I was responsible for meeting and understanding all budget requirements
Understanding all quarterly and yearly financial reports and reporting and explaining any requirements that were not met
Part of my salary was based on an annual bonus that required me to meet all budgeted sales and profits
I was responsible for meeting all Food safety, occupational health and safety requirements
It was my responsibility as a Manager to handle employee yearly reviews and any issues that would arise from employee performance or possible conflicts when necessary
As a department manager, I was also required to do 1 to 2 shifts as an on-duty Manager for the store which left me responsible for approximately 30 to 40 employees
I dealt with customer concerns and complaints and would find a way to make it right for the customer.
Education
Business Administration -
DCHoly Heart business administration
Skills
Strong and fair leader
Time management
Very organized
Able to handle conflicts in a fair and respectful way