Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Profile Summary
Current Occupation
Personal Details
Timeline
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Debargha Das

Debargha Das

London,Ontario , Canada

Summary

Experienced professional with a demonstrated history of working in the information technology services industry. Proven 19+ Years of track record for leading and executing complex Modernization, Managed Services and Digital Transformation programs. Having extensive experience in managing large scale Knowledge Transition, Program Delivery, Client Relationship and People Management of engagements in Global Delivery Model. Possesses expertise in building managed services businesses and scaling them exponentially. Worked across the Multiple domains like Shipping & Logistics, Finance (Risk Management), Supply Chain Management including Product Management, New Business, Underwriting, Policy Administration / Servicing. Extensive knowledge on Application Development Construct and Estimation Process. Specialties: Delivery Management & Transformation, Program Management, Process & Policy Management, Team Building & Mentoring and People Management.

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

Infosys Ltd.
04.2021 - Current
  • Company Overview: Infosys is assisting Shipping Customer to implement a new system powered by Infosys AI Next platform integrating multiple customer legacy and modernization applications. The objective of this project is to improve productivity and reduce HC for customer back office.
  • Working as a Project Manager with techno-functional capabilities.
  • Visited client location (Dubai) for knowledge acquisition and currently managing the offshore team for E2E delivery.
  • Doing estimation and preparing understanding documents and requirement clarification documents of projects and application modification requests.
  • Customer Management.
  • Lead and manage onshore and offshore team functionally and technically to ensure projects are delivered on time.
  • Implementing best practices like introduction of estimation model, standard template for all SDLC phases to improve onboarding time of Trading Partner.
  • Requirement Analysis through workshop with Customer.
  • Providing solutions to accommodate complex business requirement for existing & new business processes.
  • Preparation of Inventory for customer EDI landscape for multiple business units including ocean shipping, drayage and warehousing.
  • End-to-end analysis of existing data flow to enhance the overall EDI process.
  • Creating knowledge artifacts on technology, domain and processes used.
  • Guide the team in developing optimized high quality code deliverable (Code Configuration, Documentation), perform code deliverable reviews & Unit test plan reviews, conduct independent testing, and sign off code release for testing stage to build application conforming to project standards and requirements.
  • Create and manage Go-Live plans and provide production support after the deployment. Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue resolution.
  • Working on New Client Engagement Proposal
  • Infosys is assisting Shipping Customer to implement a new system powered by Infosys AI Next platform integrating multiple customer legacy and modernization applications. The objective of this project is to improve productivity and reduce HC for customer back office.
  • Technologies: Oracle / Project Management
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.

Technology Lead

Infosys Ltd.
02.2015 - 03.2021
  • Infosys is assisting Apple to implement complex Pricing solutions with new age technologies.
  • Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
  • Increased team productivity through effective collaboration, clear communication, and regular progress updates.
  • Designed documentation protocols and standard operating practices to unify technology management efforts across company.
  • Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
  • Streamlined software development process with the introduction of Agile methodologies, resulting in faster project completion times.
  • Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
  • Developed a secure web-based platform for seamless data sharing between internal departments, improving overall efficiency.
  • Delivered comprehensive technical documentation including architecture diagrams, design specifications, and user guides for easy reference by colleagues or clients.
  • Oversaw IT budget planning process aligned with the organization''s financial goals without compromising on quality or resources.
  • Fostered strong relationship between technology team and managers to align efforts.
  • Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
  • Evaluated emerging technologies and recommended strategic solutions to support business growth initiatives.
  • Managed vendor relationships to ensure timely delivery of products/services while maintaining costeffectiveness.
  • Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
  • Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
  • Spearheaded cloud migration initiative to improve infrastructure scalability and reduce operational costs.
  • Developed scalable mobile applications using native and hybrid frameworks, driving adoption amongst users.
  • Implemented automated testing frameworks, resulting in reduced defect rates and improved product quality.
  • Enhanced application performance for increased user satisfaction by optimizing code and database queries.
  • Reduced system downtime by implementing proactive monitoring and maintenance procedures.
  • Offered technical leadership to junior personnel and other team leaders, providing expertise on [Area of expertise].
  • Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
  • Maintained full compliance with industry standards and best practices through rigorous security audits and vulnerability assessments.
  • Boosted customer engagement by designing intuitive user interfaces and seamless navigation experiences for multiple applications.
  • Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
  • Developed technical requirement documentation for new software products.
  • Troubleshot systems comprised of security alarms and Internet connectivity.
  • Assessed business requirements to create focused solutions.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Developed and tested software solutions to meet customer needs.
  • Developed and designed software for variety of applications.
  • Collaborated with other departments to identify and solve software issues.
  • Studied client requirements, developing and implementing software solutions that fit with expectations.
  • Created data models to support decision-making processes.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Optimized data access and storage to improve performance of analytics systems.

Senior Software Engineer

MOL IT
03.2011 - 02.2015
  • Data Extraction from Inbound files through PLSQL procedures and preparing outbound EDI files.
  • Data Migration and Data Modelling while building the new system from old System.
  • Doing estimation and preparing understanding documents and requirement clarification documents of projects and application modification requests.
  • Doing the production releases of the objects - Delivery Manager.
  • Worked in EDI messages like IFTMBC, COPRAR, COPARN, INVOICE EXTRACTION, VESSEL SCHEDULE etc.
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
  • Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
  • Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
  • Tested functional compliance of company products.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Developed next generation integration platform for internal applications.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Created proofs of concept for innovative new solutions.
  • Conducted data modeling, performance and integration testing.

Senior Associate & Module Lead

ICRA ONLINE LIMITED
10.2007 - 03.2011
  • Company Overview: ICRA is a credit rating agency who provide ratings to Country / Organizations based on their Asset and Financial Status.
  • Writing Procedure, Trigger for various purposes (Data Porting, XML Generation etc).
  • Data Extraction from PDF files through Informatica for generating ASCII and DATABASE Design for different projects.
  • Managed a small team of developers.
  • ICRA is a credit rating agency who provide ratings to Country / Organizations based on their Asset and Financial Status.
  • Technologies: Oracle 9i, Informatica (CDE)
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress. Visited Moddy's London (UK) office twice for Project Implementation.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
  • Championed best practices in software development methodologies among team members, contributing to an environment of constant learning and growth within the organization.
  • Proactively identified opportunities for enhancing existing modules, leading to improvements in performance and usability for endusers.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Reviewed production schedules and streamlined processes.

Project Consultant

SRIC IIT KGP
04.2006 - 10.2007
  • I have worked as a Software Engineer of the Phase-II implementation at Subsidiaries.
  • Required procedure writing for loading data from existing system to our system.
  • Develop and Modify JavaScript required for the application Screen.
  • Required control file writing for data loading from COBOL to Oracle.
  • Collaborated with cross-functional teams to ensure seamless integration of new features.
  • Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
  • Debugged complex software issues, leading to a more stable product release.
  • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
  • Updated old code bases to modern development standards, improving functionality.
  • Participated in software field testing to verify performance of developed projects.
  • Translated customer requirements into written use cases.
  • Built databases and table structures for web applications.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Created proofs of concept for innovative new solutions.
  • Conducted data modeling, performance and integration testing.

Education

Bachelor of Science - Computer Science And Engineering

JIS College of Engineering / WBUT
West Bengal , India
07-2005

Skills

  • Oracle PL/SQL / SQL / OracleReport6i
  • Project management
  • Project planning and development
  • Strategic planning
  • Client relations
  • Advanced problem solving
  • Budgeting and forecasting
  • EDI
  • IT Operations
  • Business Analysis
  • Solution Architecture
  • Data Modelling
  • Data Migration
  • Data Transformation
  • Process Management
  • People Management
  • Data analysis
  • Inventory control
  • Root-cause analysis
  • Requirements gathering
  • Staff training and mentoring
  • Vendor management
  • Milestone tracking

Accomplishments

  • Improved customer satisfaction ratings by 100% by Automation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 40 in the development of Odyssey Project.

Languages

English
Full Professional

Certification

  • Delivery - Project Delivery, Infosys Global Agile
  • Delivery - Project Delivery, Being Agile Aware
  • Technology, Oracle Forms
  • Technology, Introduction to MongoDB Development
  • Delivery - Project Delivery, Introduction to DevOps
  • Technology, Advanced Python Concepts
  • Technology, Introduction to Python
  • Technology, Oracle PLSQL Performance Tuning
  • Technology, Infosys Certified AWS Cloud Practitioner

Profile Summary

Experienced professional with a demonstrated history of working in the information technology services industry. Proven 19+ Years of track record for leading and executing complex Modernization, Managed Services and Digital Transformation programs. Having extensive experience in managing large scale Knowledge Transition, Program Delivery, Client Relationship and People Management of engagements in Global Delivery Model. Possesses expertise in building managed services businesses and scaling them exponentially. Worked across the Multiple domains like Shipping & Logistics, Finance (Risk Management), Supply Chain Management including Product Management, New Business, Underwriting, Policy Administration / Servicing. Extensive knowledge on Application Development Construct and Estimation Process., Delivery Management & Transformation, Program Management, Process & Policy Management, Team Building & Mentoring, People Management

Current Occupation

Project Manager at Infosys Limited

Personal Details

  • Canada - Permanent Resident
  • ID Type: Passport
  • ID Number: N8220156
  • Date of Birth: 30/11/1982
  • Nationality: Indian
  • Marital Status: Married

Timeline

Project Manager

Infosys Ltd.
04.2021 - Current

Technology Lead

Infosys Ltd.
02.2015 - 03.2021

Senior Software Engineer

MOL IT
03.2011 - 02.2015

Senior Associate & Module Lead

ICRA ONLINE LIMITED
10.2007 - 03.2011

Project Consultant

SRIC IIT KGP
04.2006 - 10.2007

Bachelor of Science - Computer Science And Engineering

JIS College of Engineering / WBUT

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Debargha Das