Debangshu Mondal
Langley
Summary
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Overview
2
2
years of professional experience
Work History
Door-to-Door Sales Representative
TELUS
Surrey, BC
07.2024 - 12.2024
- Conducted compelling product demonstrations tailored to residential clients' specific requirements.
- Optimized daily route planning to enhance coverage and minimize downtime.
- Identified high-potential areas through market observation and competitor analysis, boosting lead quality.
- Transformed customer rejections into sales by addressing concerns effectively.
- Maintained brand standards while successfully negotiating with challenging customer profiles.
STORE ASSOCIATE
Artisan Smoke Shop
Surrey
06.2023 - 06.2024
- Delivered exceptional customer service by addressing inquiries and providing tailored product recommendations.
- Utilized upselling and cross-selling techniques to enhance customer satisfaction and drive sales.
- Accurately processed transactions and managed point-of-sale systems in a fast-paced retail environment.
- Maintained a clean, organized, and welcoming store atmosphere to support a positive shopping experience.
- Collaborated with team members to achieve and exceed sales targets while staying up to date on new products and promotions.
SALES ASSOCIATE
Hudson's Bay
Langley
10.2022 - 03.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other
- Managed returns, exchanges and refunds in accordance with store policy.
- Addressed customer inquiries and resolved any issues to ensure a positive shopping
- Processed payments and maintained a balanced cash register.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
B.Sc - Biology
TRINITY WESTERN UNIVERSITY
06.2025
Skills
- Strong communication and interpersonal abilities
- Using POS systems
- Ability to work as part of a team
- Organizational skills Punctual
- Relationship Building
- Proficient in handling cash
- Ability to work independently
- Keen attention to detail
- Reliable
- Complex Problem-Solving
Languages
English: Fluent
Hindi: Fluent
Punjabi: intermediate
French: Intermediate
Timeline
Door-to-Door Sales Representative
TELUS
07.2024 - 12.2024
STORE ASSOCIATE
Artisan Smoke Shop
06.2023 - 06.2024
SALES ASSOCIATE
Hudson's Bay
10.2022 - 03.2023
B.Sc - Biology
TRINITY WESTERN UNIVERSITY