Deb Mosiuk
Hamilton
Summary
Dynamic professional with extensive experience in customer service and order processing at Hungry Hiker. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and POS system operation, consistently achieving high order accuracy and fostering strong customer relationships for repeat business.
Diligent and motivated Order Taker with excellent customer service skills and in-depth menu knowledge. Familiar with cash register operations and accurate cash handling demonstrated over 20 years of experience. Calmly and efficiently manages high-volume guest needs.
Overview
24
24
years of professional experience
Work History
Food Prep & Order Taker
Hungry Hiker
05.2023 - 10.2024
- Processed customer orders quickly and accurately to ensure positive experiences.
- Improved order accuracy by double-checking details with customers..
- Maintained clean and organized work area, contributing to overall efficiency.
- Assisted customers with menu selections to enhance satisfaction.
- Entered orders into POS system to facilitate accurate billing and inventory tracking.
- Handled cash and card transactions during order payments, ensuring accuracy and accountability.
- Balanced multiple orders simultaneously to maintain smooth workflow.
- Accurately performed cash register operations to process and receive payments and issue change.
- Warmly greeted and welcomed customers to establishment before requesting food order.
Owner
Hidden Valley Motel
01.2014 - 12.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Housekeeping Cleaner
Coach House Inn
04.2020 - 10.2020
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Retail Sales Key Holder & Owner
Schoolhouse Creations
03.2003 - 10.2013
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Increased customer satisfaction by providing personalized assistance and recommendations.
- Demonstrated exceptional product knowledge, keeping up-to-date with industry trends and new releases.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Retail Sales Associate
Jacks Dress for Less
02.2001 - 02.2003
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
No Degree - Highschool
Briarwood
Hamilton, ONSkills
- Order processing
- Customer service
- Menu knowledge
- Cash handling
- Order accuracy
- Food preparation
- Upselling strategies
- POS system operation
- Communication skills
- Attention to detail
- Product knowledge
- Payment processing
- Customer interaction
Languages
English
Limited Working
Timeline
Food Prep & Order Taker
Hungry Hiker
05.2023 - 10.2024
Housekeeping Cleaner
Coach House Inn
04.2020 - 10.2020
Owner
Hidden Valley Motel
01.2014 - 12.2020
Retail Sales Key Holder & Owner
Schoolhouse Creations
03.2003 - 10.2013
Retail Sales Associate
Jacks Dress for Less
02.2001 - 02.2003
No Degree - Highschool
Briarwood
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