Dean Paul Paul Chambers
Oshawa,ON
Summary
Communications professional with proven track record of developing impactful communication campaigns and managing media relations. Known for collaborative approach and consistent delivery of results under tight deadlines. Recognized for creative ideas , posses skills and ability to adapt messaging for diverse audiences.
Overview
13
13
years of professional experience
Work History
New-comer housing specialist
JOHN HOWARD SOCIETY
11.2024 - Current
- Supporting newcomers and residents with housing needs
- Tribunals, LTB hearings, negotiations with Landlords, Case Managements
- Housing retentions and outreach and other social supports.
Frontline –Intake- Worker
SALVATION ARMY
07.2020 - 11.2024
- Screen potential clients
- Provide information on services
- Schedule intake appointments
- Data entering of information into system, in a timely manner
- Conduct room checks and wake up calls as well as distributing tickets
- Collect, maintain and provide data for monthly statistical reports for region
- Assist with client queries, food and laundry service, special projects and other duties as assigned
- De-escalate crisis situations while upholding organizational standards
- Manage crisis medical situations and provide first aid as required while maintaining professionalism
Frontline worker
Clarkson Community Church
01.2023 - 04.2023
- In from the cold winter program which provides emergency one night lodging for individuals experiencing homelessness while supporting them with basic needs while providing information and referrals for housing
- Screening individuals for eligibility and referring to other locations based on availability
- Complete intakes and data entry and program supervision
On-Call position
Noble care Staffing
09.2022 - 11.2022
- Group home support staff
- Contracted to support developmentally delayed adults
- Responsibility for administering daily Medication and meal preparation
- Daily hygiene and monitoring of the clients
Groups & Events Manager
Moon Palace Resort
10.2016 - 11.2018
- Hired, trained and mentored Sales Managers
- Promote hotels locally and internationally
- Responsibilities for all events, acquisition of events and execution
- Liaised with industry players, travel partners, tour operators and the tourist board
- Customer service & sales training
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts. Speaking with Media , both tv and Radio interviews for pulic relations and promotional purposes.
Support worker/Trainer
Their lives Matters
11.2012 - 12.2015
- Responsible for developmentally delayed and autistic individuals
- Assisted in home placement, care and development in the clients’ independence
- Responsible for medication, meals and activities to enrich clients’ daily lives
Senior Sales Executive/ Customer Service Trainer
Sandals Resort
11.2012 - 12.2015
- Responsible for developing relationship with the travel industry, through familiarization trips
- Making sales calls and doing presentations, resort tours and hosted functions
- Promoting both, resort and destination Jamaica
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Set and achieved company defined sales goals.
Education
Social Service Worker Program -
Sheridan College
Brampton, ON03.2020
Associate of Arts - Supervisory
University of The West Indies Off Campus
Ocho Rios , Jamaica07-2014
Skills
- Proficient in MS Office applications
- Microsoft? Windows
- Sales strategy
- Cold calling
- Relationship building
- Closing techniques
- Brand promotion
Languages
English
Timeline
New-comer housing specialist
JOHN HOWARD SOCIETY
11.2024 - Current
Frontline worker
Clarkson Community Church
01.2023 - 04.2023
On-Call position
Noble care Staffing
09.2022 - 11.2022
Frontline –Intake- Worker
SALVATION ARMY
07.2020 - 11.2024
Groups & Events Manager
Moon Palace Resort
10.2016 - 11.2018
Support worker/Trainer
Their lives Matters
11.2012 - 12.2015
Senior Sales Executive/ Customer Service Trainer
Sandals Resort
11.2012 - 12.2015
Social Service Worker Program -
Sheridan College
Associate of Arts - Supervisory
University of The West Indies Off Campus
Community Service
Busy 20/20 helping hands charity, 2018, Present, Worked in the capacity of donations coordinator and presently sit on the Board
HIGHLIGHT OF QUALIFICATIONS
- Recently completed the Social Service Worker Program at Sheridan College
- Worked eight months as practicum experience with the Salvation Army, Cawthra Road
- 5 years of management/supervisory experience in customer service, through hospitality industry Experience include Anti-oppressive Approach, System Theory and Strengths Based Perspective
- Excellent interpersonal and communication skills, Advanced Empathy, Critical Thinking
- Ability to multitask and make sound decisions in a fast-paced environment
- Strong leadership skills as well as an excellent team player
- Detailed oriented, efficient and organized professional with strong problem-solving skills
- Clean Vulnerable Sector Check, Safe-Talk, CPR/ , CPI, Mental Health First Aid
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