Deanne Lawrence
Edmonton,AB
Summary
Proven expertise in maintaining high standards of cleanliness and sanitation, demonstrated during my time at Dexterra. Excelled in restroom maintenance and customer service, significantly enhancing guest satisfaction. Leveraged problem-solving skills and adherence to safety protocols to ensure a safe, welcoming environment. Achieved a notable improvement in efficiency through innovative cleaning practices.
Overview
17
17
years of professional experience
Work History
Contract Cleaner
Pear properties
Edmonton, Alberta
11.2023 - 04.2024
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety processes for all manual and electric cleaning equipment.
- Assisting in moving furniture when required for deep-cleaning operations.
- Completed routine maintenance checks, notifying management of needed repairs.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Maintaining inventory of cleaning supplies and ordering new stock when necessary.
Resident Support Aide
North ridge lodge
Edmonton , Alberta
01.2022 - 11.2023
- Created a safe environment for all residents while encouraging independence.
- Implemented strategies to reduce falls in high risk areas of the residence.
- Monitored changes in residents' physical condition or behavior patterns.
- Admitted patients for hospital stays.
- Reported any incidents or accidents according to facility protocols.
- Responded quickly and appropriately to any medical or behavioral emergencies that arose.
- Conducted daily rounds to check on residents' health and wellness.
- Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
- Performed linen washing, dishwashing, vacuuming, dusting, and mopping.
- Typed, formatted and edited correspondence and other documents.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Answered telephones, directed calls, and took messages.
- Assisted in meal prep and medication dispensing if needed.
- Assisted with meal planning to meet nutritional plans.
Housekeeper
Dexterra
Peace River, Alberta
04.2023 - 05.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sorted and counted linens and organized in storage areas.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Resident Support Aide
Venta manor
Edmonton, Alberta
12.2020 - 12.2022
- Maintained accurate records of resident data such as medications, treatments, and progress notes.
- Created a safe environment for all residents while encouraging independence.
- Updated charts with latest information, test results and differential diagnoses.
- Collaborated with other staff members to ensure the safety of each resident.
- Monitored changes in residents' physical condition or behavior patterns.
- Admitted patients for hospital stays.
- Reported any incidents or accidents according to facility protocols.
- Conducted daily rounds to check on residents' health and wellness.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Attended staff meetings and professional development sessions.
Housekeeping Room Attendant
Rosalyn inn and suites
Edmonton , Alberta
01.2007 - 09.2009
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Ensured compliance with health regulations regarding sanitation procedures.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and damp-mopped private stairways and hallways.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Organized supplies for use based on expected customer needs.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Inspected furniture for damage or stains in between guest stays.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
Education
High School Diploma -
M.e Lazerte High School
Edmonton, ABSkills
- Dusting techniques
- Restroom maintenance
- Proper sanitization
- Kitchen cleaning
- Office cleaning
- Carpet cleaning
- Green cleaning practices
- Waste disposal
- Problem-solving
- Physical stamina
- Safety protocols adherence
- Customer service
- Disinfection practices
- Verbal and written communication
- Laundry services
- Commercial and residential cleaning
Languages
English
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementTimeline
Contract Cleaner
Pear properties
11.2023 - 04.2024
Housekeeper
Dexterra
04.2023 - 05.2023
Resident Support Aide
North ridge lodge
01.2022 - 11.2023
Resident Support Aide
Venta manor
12.2020 - 12.2022
Housekeeping Room Attendant
Rosalyn inn and suites
01.2007 - 09.2009
High School Diploma -
M.e Lazerte High School
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