DeAnne Brum
Hanford
Overview
8
8
years of professional experience
Work History
Dog Bather
The Four Paw Spa
03.2021 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Head Cashier
Lowes
11.2018 - 11.2019
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Head Cashier
Orchard Supply Hardware LLC
03.2017 - 10.2018
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
General Education
Riverdale Joint Union High School
Riverdale, CA06-1988
Skills
- Maintaining cleanliness
- Patience with animals
- Safety measures
- Gentle handling
- Client relationship building
Timeline
Dog Bather
The Four Paw Spa
03.2021 - Current
Head Cashier
Lowes
11.2018 - 11.2019
Head Cashier
Orchard Supply Hardware LLC
03.2017 - 10.2018
General Education
Riverdale Joint Union High School